Shermaine G. Smith
Carson,CA
Summary
Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Confident to implement these transferable skills to make meaningful impact in new role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Cinemark Century Theatre
Carson, CA
12.2022 - 07.2024
- Employee of the month in 2023.
- Managed ticket sales, concession maintenance, barista handling, in-seat deliveries, cash handling, and theatre upkeep.
- Problem-solving and interpersonal communication skills increased as a result.
Cashier/ Team Member
Chick-Fil-A
Carson, CA
06.2022 - 10.2022
- Cash handling and in-depth menu knowledge.
- Kept up with fast-paced setting and ensuring customer satisfaction.
- Greeted customers on a daily basis.
Cashier/Sales Associate
Macy's
Torrance, CA
05.2021 - 08.2021
- Main duties: Cash handling, laying out merchandise, and go-backs.
- Learned to approach angry or impatient customers with the goal of solving their issue first
- learned the importance of sales and upselling Macy's credit cards, and other memberships.
Education
Bachelor of Arts - Communication Studies
California State University Long Beach
Long Beach, CA05-2026
Communication AAT -
El Camino College
Torrance, CA06.2024
High School Diploma -
North High School
Torrance, CA06.2021
Skills
- Cash handling
- Customer service
- Attentive listener
- Positive attitude
- Team building
- Microsoft Office, Google Drive
- Complex problem solving
- POS
- Time management
- Interpersonal communication
- Continuous Improvement
- Barista experience
Languages
- English
- Some Spanish
Affiliations
- Forensics and Speech Champion in 2023/2024
Certification
- Food Handlers Card valid until June 2025
Timeline
Team Member
Cinemark Century Theatre
12.2022 - 07.2024
Cashier/ Team Member
Chick-Fil-A
06.2022 - 10.2022
Cashier/Sales Associate
Macy's
05.2021 - 08.2021
Bachelor of Arts - Communication Studies
California State University Long Beach
Communication AAT -
El Camino College
High School Diploma -
North High School
Similar Profiles
Alexis Gonzalez-GalloAlexis Gonzalez-Gallo
Concessions Worker at Cinemark Century 25Concessions Worker at Cinemark Century 25
Magdalena ReginioMagdalena Reginio
Cashier Crew Member at Cinemark Century 14Cashier Crew Member at Cinemark Century 14
Henry KerleganHenry Kerlegan
Customer Service Representative at Cinemark Century TheaterCustomer Service Representative at Cinemark Century Theater