Sherman Barker
Spanaway,WA
Summary
Experienced Maintenance Operations Manager with a track record of success in property management and tenant relations, vendor negotiation, and quality control, resulting in increased tenant retention, stable rental income and occupancy rates. Skilled in budget management, preventive maintenance planning, including understanding complex municipal codes, tenant dispute resolution, resulting in reduced expenses and improved tenant satisfaction. A results-driven professional committed to delivering exceptional property management services and driving revenue growth for the organization.
Overview
5
5
years of professional experience
Work History
Service Supervisor
Greystar Worldwide
Seattle, WA
06.2023 - Current
- Manage all maintenance and inspections for daily, weekly, monthly and yearly using the Leonardo Building Maintenance Program System
- Responsible for all maintenance, inspections, municipal codes for 2 buildings - 177 units, including a large, outdoor pool
- Responsible for leadership, training, guidance and direction to 1 Maintenance Technician
- Review and complete all work orders for quality control and cost effectiveness
- Work directly with building and fire inspectors to ensure all codes are met or exceeded for all properties
- Work closely with an established group of Vendors to provide quality products and services at reasonable prices
- Maintain open communication with Management and Tenants, resulting in successful customer relations
Maintenance Operations Manager
Wilshire Residential
Seattle, WA
04.2021 - 10.2022
- Asked by new building owners to stay on and manage 5 buildings, 2 of which had 100+ luxury apartments in a highly desirable area
- In charge of all Operations and Quality Control.
- Oversee on average of 50+ simple to complex work orders a month in a timely manner.
- Responsible for 100% of all turns to make sure they are up to code for new renters.
- Successfully manage on average of 10+ turns a month
- Handle all building emergencies inside and outside of normal business hours, and notify proper authorities as needed
- Coordinate, schedule and review with local authorities all fire, elevator and building inspections for 5 different properties
- Perform all preventative and routine maintenance for all properties to ensure properties are up to all local municipal codes
- Communicate and coordinate all contractors and trade professionals
- Work as a liaison between tenants and property management to give the highest level of customer service
- Established a network of Vendors and Contractors to negotiate cost effective pricing, while ensuring the highest quality of materials and products
Lead Carpenter
Wetmore Construction
Lake Tapps, WA
01.2019 - 03.2020
- Prepared all contract bids and ensured they were completed and sent out by agreed upon date
- Responsible for 3+ major projects each month
- Managed and implemented all Quality Control to meet or exceed all standards
Education
Associate of Arts -
Bates Technical College
Tacoma, WA06-2019
Skills
- OSHA 10 Certification
- All aspects of carpentry, including complex additions and remodels, framing, flooring, drywall, texturing, painting, plumbing, finish carpentry
- General Handyman skillset
- Inspections knowledge and management including municipal codes
- Mechanical knowledge
- Management Experience
- Customer Service
- Public Relations
- CPR/First Aid Certification
- Forklift Certification both stand up and sit down
- Flagger Certification
- Air Freight License
Timeline
Service Supervisor
Greystar Worldwide
06.2023 - Current
Maintenance Operations Manager
Wilshire Residential
04.2021 - 10.2022
Lead Carpenter
Wetmore Construction
01.2019 - 03.2020
Associate of Arts -
Bates Technical College
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