Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sherman Green

Hixson,TN

Summary

Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.

Overview

8
8
years of professional experience

Work History

Logistics Consultant

Axle Logistics
09.2023 - Current
  • Provided strategic recommendations on warehouse management, distribution, and procurement processes to improve overall supply chain efficiency
  • Negotiated favorable shipping rates with carriers, resulting in significant cost savings for clients without compromising service quality.
  • Created detailed reports for clients highlighting areas of success, growth opportunities, and recommendations for future enhancements in their logistics operations.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Monitored logistics performance and identified improvement opportunities.
  • Resolved shipping discrepancies by coordinating customer and courier communications.
  • Evaluated potential logistics partners based on their capabilities, pricing, and service levels to ensure optimal selection for clients'' specific needs.
  • Enhanced customer satisfaction by streamlining order fulfillment procedures and ensuring timely delivery of products.

CDL Driver - Deliver freight nationally

Cowan Systems
01.2023 - 09.2023
  • Ensured safe transportation of goods by meticulously adhering to company safety procedures and federal regulations.
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Navigated various weather conditions safely while maintaining schedule adherence for time-sensitive deliveries.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.

CDL Driver

Hirschbach Motor lines
12.2021 - 12.2022


  • Deliver freight nationally
  • Communicate with dispatch and brokers to ensure loads are delivered as expected
  • Safely transported goods over 500,000 miles across various states with a 98% on-time delivery rate
  • Conducted pre-trip, en-route, and post-trip inspections to ensure vehicle safety and compliance
  • Maintained accurate logs and documentation for hours of service, vehicle maintenance, and cargo
  • Developed strong relationships with clients
  • Ensured safe transportation of goods by meticulously adhering to company safety procedures and federal regulations.
  • Navigated various weather conditions safely while maintaining schedule adherence for time-sensitive deliveries.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.

Customer Service Manager

Local 283 Carpenters Union
02.2017 - 12.2021


  • Handled contract negotiations between customers and union reps
  • Negotiated pricing for upcoming jobs
  • Initiated safety briefings for upcoming projects
  • Handled disputes between union members and contract customers


  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.

Education

Freight Broker Coursework -

University of Tennessee at Chattanooga
08.2023

Commercial Driver License School -

Hirschbach Motor lines
01.2022

Skills

  • Logistics Optimization
  • Customer Service
  • Contract Negotiation and Management
  • Supply Chain Analysis
  • Data Analytics and Forecasting
  • Vendor and Supplier Relations
  • Risk Management
  • Team Leadership and Development

References

  • Bruce Kindler, (256)-425-1313
  • Derick Nieves, (719)-377-1224
  • Anthony Green, (470)-738-1244

Timeline

Logistics Consultant

Axle Logistics
09.2023 - Current

CDL Driver - Deliver freight nationally

Cowan Systems
01.2023 - 09.2023

CDL Driver

Hirschbach Motor lines
12.2021 - 12.2022

Customer Service Manager

Local 283 Carpenters Union
02.2017 - 12.2021

Commercial Driver License School -

Hirschbach Motor lines

Freight Broker Coursework -

University of Tennessee at Chattanooga

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Sherman Green