Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Elizabeth Rigney

Port Richey,FL

Summary

Dynamic logistics professional with proven expertise at Jameson Logistics in rate negotiation and claim resolution. Adept at enhancing customer relationships and optimizing shipping processes. Recognized for implementing efficient billing systems and resolving disputes, ensuring accuracy and satisfaction in high-pressure environments. Proficient in logistics software and effective communication.

Overview

22
22
years of professional experience

Work History

Logistics Consultant

Jameson Logistics
New Port Richey, FL
03.2013 - 06.2025
  • Posted and booked trucks for customers to ensure timely deliveries.
  • Managed all LTL loads for efficient logistics operations.
  • Approved charges from LTL carriers to maintain accurate billing.
  • Submitted claims for lost or damaged shipments to expedite resolutions.
  • Resolved disputes for customers regarding overcharges from carriers.
  • Conducted daily calls with customers to establish new shipping accounts.
  • Provided coverage for colleagues during vacation periods to maintain workflow continuity.
  • Rated freight and generated quotes for customers, enhancing service offerings.

Office Manager

Garski Truck and Equipment
Mt Pleasant , WI
12.2003 - 12.2012
  • Maintained organized filing system for records, correspondence, and documents.
  • Resolved customer inquiries promptly to uphold positive client relationships.
  • Introduced innovative filing system to enhance record-keeping efficiency.
  • Established QuickBooks for streamlined billing and payroll processes.
  • Streamlined paperwork for drivers, improving overall operational efficiency.
  • Submitted competitive bids for corporate jobs to secure new contracts.

Dispatcher Coordinator

Fast Cat Trucking
Sturtevant, WI
06.2004 - 01.2012
  • Coordinated daily check calls with company drivers and owner-operators to verify HOS, loading, and unloading times.
  • Conducted follow-up communications with customers to confirm shipping dates, weight, and dimensions.
  • Maintained organized monthly fuel and mileage records, including IFTA reports.
  • Secured trucks for brokerage by obtaining safety ratings and insurance certificates.
  • Resolved customer complaints and service issues promptly to enhance satisfaction.
  • Managed high call volume while ensuring data accuracy during entry.

Education

High School Diploma -

Racine Lutheran High
Racine, WI
06-1975

Skills

  • Rate negotiation
  • Claim resolution
  • Billing accuracy
  • Logistics software
  • Customer relationship management
  • Route optimization
  • Shipping documentation
  • Project management
  • Effective communication
  • Problem solving
  • Team collaboration
  • Time management
  • Conflict resolution
  • Quick books, MS Office, Excel

Affiliations

  • Reading, Movies,motorcycles gardening and being outdoors

Timeline

Logistics Consultant

Jameson Logistics
03.2013 - 06.2025

Dispatcher Coordinator

Fast Cat Trucking
06.2004 - 01.2012

Office Manager

Garski Truck and Equipment
12.2003 - 12.2012

High School Diploma -

Racine Lutheran High

Similar Profiles

CREATE PROFILE