Shermelva Moore
Houston
Summary
Dedicated childcare professional with 20 years of experience supporting early childhood development within Aldine ISD. Strong ability to create nurturing learning environments, teach foundational concepts, and support children’s social and emotional growth. Quick learner with excellent communication and customer service skills.
Overview
20
20
years of professional experience
Work History
Nursery Teacher
Aldine
10.2005 - 03.2026
- communicated daily with parents, answering questions, resolving concerns, and providing updates with clarity and professionalism.
- Maintained accurate documentation, reports, and student records with strong attention to detail.
- Handled high‑stress situations calmly while providing solutions and reassurance to families.
- Collaborated with staff and administrators to resolve issues quickly and effectively.
- Provided consistent support to a large volume of students and families, demonstrating patience and strong customer service skills.
Clerk
Family Business Support
05.2020 - 08.2023
- Assisted customers, answered inquiries, and provided friendly service.
- Helped with scheduling, communication, and basic administrative tasks.
- Organized and maintained accurate records of transactions and documentation.
Education
High School Diploma -
Booker T Washington
Houston, TX05-1998
Skills
- Customer Service & Support
- Clear & Professional Communication
- Conflict Resolution
- Active Listening
- Problem‑Solving
- Data Entry & Documentation
- Multitasking in Fast‑Paced Environments
- Patience & Empathy
- Team Collaboration
Timeline
Clerk
Family Business Support
05.2020 - 08.2023
Nursery Teacher
Aldine
10.2005 - 03.2026
High School Diploma -
Booker T Washington