SherMique Cisco

• Facilitated patient enrollment processes to ensure compliance with regulatory standards.
• Managed communication with healthcare providers to streamline information exchange and improve service delivery.
• Analyzed enrollment data to identify trends and enhance operational efficiency in patient onboarding.
• Collaborated with cross-functional teams to implement process improvements, enhancing overall patient experience.
• Updated, entered, and reviewed customer data.
• Communicated effectively via telephone, email, and in person with prospective customers.
• Educated clients on insurance policies and procedures.

• Similar responsibilities to those at Crenshaw Live Night Club, with an emphasis on customer service and inventory management.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
• Developed loyal clientele by engaging in friendly conversations and providing exceptional service.

• Set up and maintained the bar area, ensuring cleanliness and stock levels.
• Assisted with food and beverage service, accurately executed guest orders, and managed cash receipts.
• Verified guest ages for alcohol purchases and maintained compliance with beverage regulations.

• Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
• Managed medication inventory and ensured accuracy in stock levels.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Completed paperwork, entered prescription and insurance or billing information into patient profiles.
• Increased customer satisfaction by delivering friendly, personalized service during transactions.
• Solved customer problems in-person or over the telephone by assisting with placing orders, navigating systems, and locating items.
• Collected co-payments or full payments from customers.
• Performed regular audits to maintain compliance with state regulations and company policies.
• Developed a systematic approach to organize medications, reducing errors and improving efficiency in the workflow.
• Coordinated verification and filling of more than 200 daily prescriptions in a high-volume Retail pharmacy environment.

• Crafted signature cocktails and curated beverage selections to enhance guest experiences.
• Trained and mentored new bartenders on cocktail preparation and customer service standards.
• Managed inventory levels, ensuring timely restocking of supplies to maintain operational efficiency.
• Ensured compliance with health and safety regulations in all aspects of bar operations.
• Collaborated with kitchen staff to coordinate food and beverage pairings for special events.
• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for the incoming shift, preparing cash drawers, and taking inventory.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.

Set up and maintained the bar area, ensuring cleanliness and stock levels.
• Assisted with food and beverage service, accurately executed guest orders, and managed
cash receipts.
• Verified guest ages for alcohol purchases and maintained compliance with beverage
regulations.

• Managed full operational duties, including employee training, supervision, and food service quality control.
• Implemented policies and procedures, conducted employee evaluations, and managed cash reconciliation.
• Directed daily operations, ensuring efficient workflow and adherence to quality standards.
• Developed training programs that increased employee competencies and improved overall team efficiency.
• Implemented process improvements that enhanced team productivity and reduced operational delays.