Shernett Redway
Seattle,WA
Summary
To aquiire a challenging career at the position of a growing company utilizing the opportunity to offer proven and developing skills within the company
Overview
22
22
years of professional experience
Work History
Direct Support Professional
Puget Sound Regional Services
06.2024 - Current
- Assisted disabled clients to support independence and well-being.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored progress and documented patient health status changes to keep care team updated.
- Maintained clean, safe, and well-organized patient environment.
- CPR Certification
Warehouse Worker
Amazon
12.2022 - 06.2023
- Consistently lifted materials weighing as much as 40 pounds.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean, orderly work environment free of hazards.
- Moved furniture and boxes using utility dolly and truck ramp.
Night Stocker
Challenge Enterprises of North Florida
09.2022 - 02.2023
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Stayed current on available products, store promotions, and customer service policies to better serve shoppers.
- Unloaded arriving product stock and moved to store display areas.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
Warehouse worker
IKEA
09.2020 - 04.2022
- Organize stock and merchandise within the warehouse by properly unboxing and storing goods in their designated location
- Maintain accurate records of products that have been stocked and provide management with an accurate representation of all goods shipped and received
- Verify all incoming shipments to be accurate by comparing the invoice to the order and ensure all goods are in excellent condition
- Monitor and report any missing or lost inventory to management
- Properly pack items to be shipped according to company standards to ensure they arrive in excellent condition
- Organize and sort items on shelving, bins, and overhangs according to company standards
- Accurately maintain company database including all stock and warehouse items.
Residental Support Coach
PAHrtners Deaf Services
10.2019 - 03.2020
- Provide supervision and guidance for residents during skills building activities
- Develop and implement individual treatment plans for residents
- Assist with daily living activities, including preparing meals and assisting with personal hygiene
- Develop a rapport with residents and cultivate a safe and supportive relationship
- Update resident case notes on a daily basis
- Ensure an appropriate staff-to-client ratio at all times.
Direct Care Staff
Rizing Starz Program
02.2018 - 07.2019
- Greet and engage clients on a daily basis
- Take notes on each client's eating and daily habits
- Set up activities for individuals and/or groups
- Help engage clients in outings such as day trips to events and recreational areas
- Watch and observe clients during free time and lunch hours
- Perform cleaning duties throughout the facility.
Housekeeper
Hamptons Inn
05.2015 - 08.2016
- Greet and engage guests in a welcoming attitude and be open to help if needed
- Ensure that each room is clean, sanitized, and replenished with all materials
- Provide and ensure that customers receive good quality service at any given time
- Document that all rooms were completed at the end of the day
- Answer guest requests for additional supplies
- Keep hallways and common areas of the facility neat and tidy
- Perform post-checkout inspections and room cleanings.
Child Care
Deaf Child Care
04.2013 - 07.2015
- Teach language skills such as ASL (American Sign Language) to interact with children who come from multilingual homes or homes of other native languages
- Behavioral analysis and cognitive recognition abilities for anticipating and addressing potential interactions or issues
- Valid CPR and first-aid certifications
- Caring and compassionate attitude when interacting with and caring for children
- Strong verbal communication and listening skills to converse with children, fellow professional caregivers, and parents or guardians
- Excellent patience and stamina for keeping up with the demands of children of all ages
- Advanced multitasking and organizational skills to handle multiple children at a time.
Cashier
Family Dollar
12.2004 - 04.2006
- Process item exchange and returns
- Handle client complaints, guide, and provide adequate information to customers
- Ensure that the checkout area is cleaned and tidied
- Use cash registers to manage transactions with the general public
- Receive cash and card payments
- Issue trading stamps and redeem food stamps and coupons
- Count money in cash drawer at the start of the shift to ensure that there is adequate change.
Shipping Mail and Inventory Technician
GMR Gymnastics Sales
12.2002 - 04.2003
- Pack and unpack items to be stocked on shelves in the stockroom
- Store items in an orderly manner
- Verify inventory counts, investigate discrepancies, or adjust errors
- Load trucks with packaged equipment ensuring shipments are routed correctly
- Mark items using identification tags, stamps, electric marking tools, or other labeling equipment
- Comply with safety procedures and operating rules by maintaining a clean and orderly work area
- Pull orders and bag catalogs for new and existing customers.
Education
Diploma -
Clarkston High School
Clarkston, GA01.2001
Skills
- Retail Sales
- Cash-Handling Accuracy
- Debit Cards Transactions
- Customer Service Excellence
- Loss Prevention
- Merchandising & Stocking Data entry skills
- Point Sales systems
- Sound knowledge of customer care practices and principals
- Communications skills
- Customer Service orientation
- Initiative
- Organization and planning skills
- Accuracy
- Teamwork
Textonlyphone
(267)670-0834
Timeline
Direct Support Professional
Puget Sound Regional Services
06.2024 - Current
Warehouse Worker
Amazon
12.2022 - 06.2023
Night Stocker
Challenge Enterprises of North Florida
09.2022 - 02.2023
Warehouse worker
IKEA
09.2020 - 04.2022
Residental Support Coach
PAHrtners Deaf Services
10.2019 - 03.2020
Direct Care Staff
Rizing Starz Program
02.2018 - 07.2019
Housekeeper
Hamptons Inn
05.2015 - 08.2016
Child Care
Deaf Child Care
04.2013 - 07.2015
Cashier
Family Dollar
12.2004 - 04.2006
Shipping Mail and Inventory Technician
GMR Gymnastics Sales
12.2002 - 04.2003
Diploma -
Clarkston High School
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