Isabelle Novak
Winner
Summary
I am a dynamic and driven professional with a proven track record of success in customer service roles spanning over five years. I am recognized as a quick learner with a strong grasp of Internet technologies and laptop applications. I possess exceptional interpersonal skills, adept at building rapport with a diverse clientele. I am also committed to delivering outstanding service while continuously seeking personal and professional growth opportunities. Authorized to work in the US for any employer.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Community Connections, Inc.
Winner, SD
08.2025 - 10.2026
- Work closely with individuals with IDD. Assist them with their need and provide enriching activities in order for them to become more independent.
- Assisted individuals with daily living activities to promote independence and enhance quality of life.
- Coordinated community integration activities to foster social connections and engagement.
Waitress/Cook
Gregory Lanes
Gregory, SD
05.2025 - 10.2025
- Provided exceptional customer service, ensuring a positive dining experience for guests.
- Managed multiple tables efficiently, balancing orders and special requests under pressure.
- Handled payment transactions accurately, maintaining cash register integrity throughout shifts.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Office Associate
CHS Inc.
Winner, SD
10.2024 - 04.2025
- Working closely with customers to manage billing, contracts, invoicing, and account setup. Proven ability to ensure accuracy, efficiency, and exceptional service in all administrative and financial processes.
- Managed inventory systems, ensuring accurate stock levels and timely replenishments.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Developed and maintained spreadsheets in Excel to track and chart information for customers accounts and billing.
- Processed invoices and payment requests efficiently, ensuring timely financial transactions.
- Managed high call volumes, maintaining professionalism and composure under pressure.
Waitress
Saz's Pub and Pizza
Stephenson, MI
12.2022 - 11.2023
- I provided customer service to numerous people at one time and because a professional at handling rude customers and very stressful situations.
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
Waitress/Cashier
Paris in Pembine
Pembine, WI
03.2023 - 10.2023
- I waited at a semi-formal bar and restaurant. During this time I learned how to set tables properly and handle numerous tasks at once. Stressful situations with customers were nothing new and I made them more comfortable during these situations and was as accommodating as I could be.
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
McDonalds Crew Member
McDonald's
Greensboro, NC
10.2020 - 04.2021
- We were one of the busiest McDonald's in that area and right near an airport. It was constantly getting traffic and very hands-on. I first learned how to handle money and assess situations there.
Education
High school diploma -
Carney-Nadeau School
Carney, MI05.2024
Skills
- Customer service
- Accounting
- Phone etiquette
- Cash handling
- POS
- Account management
- Microsoft Office
- Corporate accounting
- Heavy lifting
- School experience
- Front desk
- Microsoft Word
- Microsoft Outlook
- Childcare
- Food Preparation
- Hospitality
- Experience with children
- Hospitality management
- English
- Teamwork
- Retail math
- Typing
- Infant Care
- Mac OS
- Computer skills
- Communication skills
- Service writing
- Cash register
- Time management
- Cash Handling
- Guest relations
- Payroll
- Daycare
- Sports
- Budgeting
- Proofreading
- Cashiering
- Data entry
- Driving
- Organizational skills
- Photography
- Sales
- Microsoft Excel
- Toddler care
- Account reconciliation
- Financial software
- Classroom experience
- Grocery store
- Accounts receivable
- Administrative experience
- Teaching
- Math
- Microsoft Powerpoint
- Customer support
- Cleaning Experience
- Caregiving
- Working with high schoolers
- Office management
- ERP systems
- Telehealth
- Basic math
- Retail sales
- Food Service
- Windows
- Kitchen Experience
- Behavior redirection
- Client support
- Relationship building
- Health and safety requirements
- Patient care
- Disability awareness
- Client transportation
- Social skills development
- Crisis management
- FFA
Certification
- Non-CDL Class C
- CPR Certification
- Driver's License
Languages
English
Native or Bilingual
Timeline
Direct Support Professional
Community Connections, Inc.
08.2025 - 10.2026
Waitress/Cook
Gregory Lanes
05.2025 - 10.2025
Office Associate
CHS Inc.
10.2024 - 04.2025
Waitress/Cashier
Paris in Pembine
03.2023 - 10.2023
Waitress
Saz's Pub and Pizza
12.2022 - 11.2023
McDonalds Crew Member
McDonald's
10.2020 - 04.2021
High school diploma -
Carney-Nadeau School