Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Stephanie Scott

Charlotte,NC

Overview

8
8
years of professional experience

Work History

Direct Support Professional

Pee Dee regional center
Florence, SC
01.2023 - 08.2024
  • Personal care giver for consumers with disabilities
  • Assisting them with every day living
  • Teaching them mobility skills
  • Assisting them with eating and bathing.

Temp - Eligibility Specialist

HEALTHY CONNECTIONS
Florence, SC
10.2023 - 12.2023
  • Temp- Eligibility specialist for healthy connection Medicaid insurance

Insurance Customer Service Representative

Humana
Work at Home-Remote
09.2022 - 10.2023
  • Customer service representative for Humana.

Remote Technical Support Specialists

Apple
Remote
11.2018 - 08.2022
  • Work from home/ Remote specialist for Apple online orders
  • Sales
  • Transferred to new position after working for customer service for 6 months on to apple care tech support
  • Technical support specialist for 6 months working with apple products trouble shooting

Customer Care Specialist

Kelly's services
Florence, SC
06.2018 - 10.2018
  • Customer care specialist for mortgage insurance

Customer Service Agent - Call Center

Sykes Enterprises, Incorporated
United States
10.2017 - 02.2018
  • Customer service agent and sale rep for art and direct tv.

Unarmed Security Guard

Us security associates
Florence, Sc
05.2017 - 10.2017
  • Security guard for westwork, paper mill plant
  • Checking drivers in and out of entrance

Cashier

Target
Florence, SC
06.2016 - 12.2016
  • Cashier for front end

Education

High school or equivalent -

Wilson High School
Florence, SC
06.2016

Skills

Customer Service Skills (5 years)

Bank teller (1 year)

Bank representative (1 year)

Mortgage hazard insurance processing center (Less than 1 year)

Black knight computer system (Less than 1 year)

Customer Service

Customer Care

Customer Support

45 wpm (3 years)

Technical Support (1 year)

CSR

Desktop Support

Help Desk

Active Directory

Microsoft Windows

Troubleshooting

Operating Systems

Software Troubleshooting

Network Support

DNS

Computer Networking

Linux

LAN

Microsoft Windows Server

Remote Access Software

Citrix

Microsoft Exchange

VPN

PowerShell

DHCP

TCP/IP

Google Suite

Personal care giver (1 year)

Bathing assistance (1 year)

Feeding (1 year)

Communication skills

Microsoft Office

English

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Temp - Eligibility Specialist

HEALTHY CONNECTIONS
10.2023 - 12.2023

Direct Support Professional

Pee Dee regional center
01.2023 - 08.2024

Insurance Customer Service Representative

Humana
09.2022 - 10.2023

Remote Technical Support Specialists

Apple
11.2018 - 08.2022

Customer Care Specialist

Kelly's services
06.2018 - 10.2018

Customer Service Agent - Call Center

Sykes Enterprises, Incorporated
10.2017 - 02.2018

Unarmed Security Guard

Us security associates
05.2017 - 10.2017

Cashier

Target
06.2016 - 12.2016

High school or equivalent -

Wilson High School
Stephanie Scott