Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
Volunteer
Shernette Bourdier

Shernette Bourdier

Poughkeepsie ,NY

Summary

Hi! I am Shernette,

I am excited to share my extensive experience in the field of human services with you. With over two decades of dedicated work, I have developed a deep understanding of the complexities involved in this vital domain. Throughout my career, I have successfully managed multiple projects simultaneously, prioritizing accuracy in all my endeavors. My ability to navigate diverse populations, including the general public and incarcerated individuals, has allowed me to establish harmonious and meaningful connections. These interactions, built on humility, empathy, and respect, have been a constant source of inspiration.

In addition to my strong communication skills, both written and oral, I recognize the significance of meticulous documentation in the human services field. I am adept at capturing essential details, ensuring clear and concise articulation of information. From incident reports to comprehensive client assessments, I am committed to providing timely and accurate documentation that facilitates effective decision-making. Working collaboratively within teams has taught me the value of collective effort and mutual support. I deeply appreciate the opportunities I have had to learn from others and contribute to a positive work environment. I approach every challenge with humility, recognizing the importance of serving others with compassion and cultural sensitivity. My extensive experience in demanding settings has reinforced my dedication to the well-being of others. Each interaction is an opportunity to extend empathy, navigate complexity, and address sensitive issues professionally. I am committed to making a lasting impact through my work.

I am genuinely honored by the prospect of joining your prestigious organization and taking the next step in my career. My profound understanding of managing multiple projects accurately, coupled with my compassionate approach, positions me well to contribute meaningfully to your mission.

Thank you for considering my application. I welcome the chance to discuss my qualifications further and explore how I can contribute to your organization's objectives. Please feel free to contact me with any additional information or to arrange an interview.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Correctional Sergeant

NYS Department Of Correctional Services
10.2013 - Current
  • Resolved issues and disputes between inmates professionally and respectfully.
  • Responded to emergency situations and provided first aid following facility guidelines.
  • Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
  • Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
  • Coordinated responses to emergency situations arising in different prison locations.
  • Monitored and confirmed compliance with safety standards and regulations.
  • Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
  • Supervised over 50 employees and performance of tasks and managed 200 offenders.

Traffic Enforcement Agent

New York City Police Department
01.2007 - 10.2013
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Recorded facts to prepare reports documenting incidents and activities.
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Monitored criminal activity in community to identify suspicious activity.
  • Rendered aid to accident victims and other persons requiring first aid for physical injuries.
  • Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
  • Monitored traffic violations, issuing citations as necessary.
  • Handled citation and traffic violation paperwork.

Police Officer

Jamaica Constabulary Force, Jamaica, West Indies
01.2001 - 09.2006
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Answered emergency calls for help from citizens and business owners.
  • Patrolled assigned areas to prevent and detect roadway crimes.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Apprehended offenders and conducted interviews and interrogations.
  • Enforced traffic laws and ordinances through visual observation and radar speed detection.
  • Gathered necessary information for court appearances and testified as witness under oath in court.
  • Supervised crowds at busy events to prevent injuries and property destruction.
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.

Education

Associate of Science - Human Services

Dutchess Community College
Poughkeepsie, NY
05.2023

Skills

  • Emergency Situations
  • Team Meetings
  • Effective Writing
  • Institutional Policies
  • Preventive Maintenance
  • Protocol Management
  • Rehabilitation Programs
  • Active Listening
  • Counseling Techniques
  • Staff Supervision
  • Effective Working Relationships
  • Train Employees
  • Conflict Management
  • Daily Logs

Certification

Firearms Training

  • Mandated Reporter
  • CPR
  • Licensed Notary 2023 - 2027
  • First Aid

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Correctional Sergeant

NYS Department Of Correctional Services
10.2013 - Current

Traffic Enforcement Agent

New York City Police Department
01.2007 - 10.2013

Police Officer

Jamaica Constabulary Force, Jamaica, West Indies
01.2001 - 09.2006

Associate of Science - Human Services

Dutchess Community College
Shernette Bourdier