Sherona Sylvester
Orlando,FL
Summary
Highly-motivated Correctional Probation Officer with experience in the criminal justice system, including case management, field supervision and weapons training. Seasoned professional with excellent communication, organization and interpersonal skills.
Overview
2025
2025
years of professional experience
8
8
years of post-secondary education
3
3
Certifications
Work History
Correction Probation Officer
Florida Department Of Corrections
01.2024 - Current
- Upheld strict confidentiality practices while handling sensitive information related to probationers'' personal lives, criminal histories, and ongoing legal matters.
- Conducted regular probationer check-ins, monitoring compliance with conditions of release and addressing any concerns or issues that arose.
- Contributed to a positive work culture by fostering strong team dynamics among fellow officers and promoting professional development opportunities.
- Maintained order within the facility through consistent enforcement of rules and regulations.
- Supported offender rehabilitation efforts through referrals to appropriate community resources such as mental health services or employment assistance programs.
Testing Clerk
Evans High School
8 2023 - 01.2024
- Secured testing materials and maintained confidentiality of all details.
- Maintained compliance with test center policies, practices and procedures.
- Assisted faculty with setting up tests and coordinating test spaces.
- Completed forms, reports, logs and records to quickly handle all documentation for the school testing center
Executive Assistant
Childrens Home Society Of FL
01.2023 - 07.2023
- Help provide support to students and parents, assisting with any questions or issues they might have.
- Answering phones and making outbound calls to parents of students who might need assistance.
- Completed clerical tasks such as filing, copying, and faxing.
- Assisted students with navigating and accessing school services such as on campus dental and physical
- Help students and parents who need support with basic economic needs and personal needs access the on campus resources.
Administrative Assistant
Russell Sage College -HEOP
01.2021 - 12.2022
- Scheduled office meetings with students and the director
- Provided support and guidance to students experiencing academic and personal troubles.
- Mentored students, offering advice and support on topic selection, appropriateness and academic value.
- Guided students through financial aid processes, by completing necessary forms( FASFA, TAP, and PELL GRANT) and updating account records.
Admissions Assistant
Russell Sage College
08.2019 - 03.2020
- Assisted applicants with admissions packet and served as point of contact throughout admissions process.
- Helped with interview process, orientation program and implementation of admissions policies as applications were considered and members selected.
- Answered phones, called prospects and handled initial email contacts for applicants to HEOP program.
- Led tours of facility for potential clients and families to highlight features and benefits of membership.
Education
Bachelor of Arts - Sociology And Criminal Justice
Russell Sage College
08.2018 - 12.2022
High School Diploma -
Science Skills Center High School
09.2014 - 06.2018
Skills
Communication
Schedule Management
Records Management
Advanced MS Office Suite Knowledge
Conflict Resolution
Stress Tolerance
Behavioral assessment
De-Escalation Techniques
First-aid and CPR
Certification
HIPAA Training, [DCF Education and Training]
Accomplishments
Correctional Probation Officer Training Academy
Timeline
Correction Probation Officer
Florida Department Of Corrections
01.2024 - Current
Executive Assistant
Childrens Home Society Of FL
01.2023 - 07.2023
Administrative Assistant
Russell Sage College -HEOP
01.2021 - 12.2022
Admissions Assistant
Russell Sage College
08.2019 - 03.2020
Bachelor of Arts - Sociology And Criminal Justice
Russell Sage College
08.2018 - 12.2022
High School Diploma -
Science Skills Center High School
09.2014 - 06.2018
Testing Clerk
Evans High School
8 2023 - 01.2024
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