Sheronda Barnett
Westerville,Ohio
Summary
Results-oriented Administrative and Small Business Consultant with over 15 years of experience in logistical operations within the financial and small business services sectors. Acclaimed for reliability, meticulous attention to detail, and consistently surpassing productivity targets. Demonstrates exceptional research capabilities and a steadfast dedication to upholding high-quality standards in dynamic, fast-paced environments.
Overview
23
23
years of professional experience
Work History
Executive Assistant & Certification Consultant
Aventi Enterprises
01.2020 - 06.2024
- Provided operational support and managed customer acquisition processes
- Coordinated workflow and meetings by managing the CEO’s calendar and workflow
- Supported the Government Contracting team with M/W/V/DBE certification and application reviews
- Developed and led Minority Certification Webinars
- Conducted sales meetings and managed incoming calls for prospective clients
- Created and modified documents using various software tools
- Conducted research, compiled data, and prepared presentations for the CEO
- Maintained a 100% certification approval rate by ensuring the accuracy of client documentation, including financials and legal paperwork
- Bookkeeping, Invoices
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
Sr. Operations Specialist - Insurance/Vendor Support Team
JPMorgan Chase
01.2011 - 01.2014
- Managed vendor reporting to meet SLA timelines and ensure compliance with LISA standards
- Audited vendor documentation for quality and industry compliance
- Created management reports and reprocessed 60-100 escrow insurance claim checks daily
- Conducted fraud investigations, saving over $1M in lost revenue in 2014.
Senior Loss Draft Specialist (Insurance Claims Specialist)
JPMorgan Chase
01.2009 - 01.2011
- Analyzed and monitored insurance claims for Chase's portfolio, overseeing insurance subsidiary operations
- Monitored customer service calls to ensure accuracy
- Balanced financials monthly for checks disbursed from the company account.
Senior Foreclosure Processor
01.2001 - 01.2009
- Managed foreclosure proceedings for Fannie Mae, Judicial, and Power of Sale states
- Updated foreclosure milestones and negotiated postponements and reviews
- Managed up to 3500 foreclosure proceedings daily
- Reviewed and approved legal documentation for court submission
- Calculated financials for auction purposes.
Education
Completed 2 years toward a Bachelor of Science (BS), Business Marketing -
University of Cincinnati
Cincinnati, OHSkills
- Microsoft Office: Word, Excel, Access, PowerPoint, Visio, Outlook, MS Communicator
- Company Software: MSP, LPS, SharePoint, ShareDrive, Fannie Mae Asset Management Network, Freddie Mac: Gold-Works Error Report, Access Manager, Default Reporting Manager, Reimbursement System, Workflow, KO/RE, Fortracs, IFO, I-Vault, Crystal Enterprises Vendorscape CMS, Asana Project Management System, Acuity Scheduling, Zoom Meeting, and Zoom Phone
- Wix, Harvest, Acuity
- Customer Service-Oriented
- Calendar Management
- Travel Coordination
- Document Preparation
- Project Planning
- Invoice Processing
References
References available upon request.
Timeline
Executive Assistant & Certification Consultant
Aventi Enterprises
01.2020 - 06.2024
Sr. Operations Specialist - Insurance/Vendor Support Team
JPMorgan Chase
01.2011 - 01.2014
Senior Loss Draft Specialist (Insurance Claims Specialist)
JPMorgan Chase
01.2009 - 01.2011
Senior Foreclosure Processor
01.2001 - 01.2009
Completed 2 years toward a Bachelor of Science (BS), Business Marketing -
University of Cincinnati
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