Sheronda King
Newark,DE
Summary
Compassionate professional in social and community service management, known for high productivity and efficiency in task completion. Possess specialized skills in program development, stakeholder engagement, and resource allocation. Excel in communication, empathy, and leadership, ensuring successful project outcomes and positive community impact.
Overview
12
12
years of professional experience
2016
2016
years of post-secondary education
Work History
Statewide operations manager
Communities In Schools of Delaware
Dover, DE
12.2022 - Current
- Managed daily operations to support student success initiatives.
- Collaborated with staff to implement effective program strategies.
- Oversaw resource allocation for community engagement projects.
- Coordinated outreach efforts to foster community partnerships and involvement.
- Facilitated communication between stakeholders and program teams.
- Ensured compliance with organizational policies and educational standards.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Site Coordinator/ case manager
Communities In Schools of Delaware
Newcastle, DE
12.2016 - 07.2022
- Coordinated program activities for students and families within the community.
- Facilitated communication between schools, parents, and community partners.
- Implemented support services to enhance student engagement and attendance.
- Organized workshops and events to promote educational resources for families.
- Coordinated client assessments to determine needs and develop service plans.
- Monitored client progress and adjusted plans based on individual circumstances.
- Provided crisis intervention support during critical client situations and emergencies.
- Developed individualized service plans for at-risk youth.
- Collaborated with families to strengthen support systems for clients.
- Facilitated group sessions to promote life skills and personal development.
Residential Counselor
Devereux
Glenmoore, PA
11.2019 - 02.2021
- Provided emotional support to residents in daily living activities.
- Facilitated group therapy sessions to enhance social skills and communication.
- Monitored resident behavior and reported changes to the clinical team.
- Collaborated with multidisciplinary teams for comprehensive resident care.
- Assisted residents with personal hygiene and self-care routines.
- Organized recreational activities to promote engagement and interaction.
- Maintained a safe and clean environment for all residents and staff.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Youth Rehabilitation Treatment Specialist
State of Delaware
Wilmington, DE
05.2015 - 12.2016
- Facilitated treatment planning meetings for individuals with mental health needs.
- Conducted assessments to evaluate client needs and develop appropriate interventions.
- Collaborated with multidisciplinary teams to coordinate comprehensive care approaches.
- Provided crisis intervention and support during emergencies for clients in distress.
- Implemented crisis intervention strategies to de-escalate potentially dangerous situations.
- Monitored behavioral progress and documented observations in case management software.
- Monitored progress of clients through regular reviews of their progress notes.
- Provided case management services such as tracking referrals, scheduling appointments, coordinating care across multiple providers and agencies.
- Developed treatment plans tailored to each client's unique needs and goals.
- Implemented evidence-based practices such as Cognitive Behavioral Therapy.
- Responded to crisis situations when severe mental health and behavioral issues arose.
Family Youth Specialist supervisor
Vision Quest
Wilmington, DE
05.2014 - 12.2016
- Developed individualized treatment plans in collaboration with multidisciplinary teams.
- Conducted assessments to identify emotional and behavioral challenges in clients.
- Facilitated group therapy sessions for at-risk youth and families.
- Educated families on effective communication and conflict resolution techniques.
- Monitored client progress through regular follow-up meetings and documentation.
- Collaborated with school personnel to develop individual education plans.
- Coordinated with other social service providers to ensure clients receive comprehensive care.
- Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
- Practiced cognitive behavioral therapy, motivational enhancement and structural family therapy in individual and group settings.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
Education
Master of Science - Criminal Justice
Wilmington University
New Castle, DE 05.2014 - 01.2016
Master of Science - Human Services
Wilmington University
New Castle, DE 08.2012 - 05.2014
Bachelor of Science - Behavioral Sciences
Wilmington University
New Castle, DE 08.2008 - 05.2012
Glasgow High
Newark, DE06-2008
Skills
- Resource allocation
- Compliance management
- Program planning
- Crisis intervention
- Client assessment
- Project coordination
- Data analysis
- Stakeholder engagement
- Community outreach
- Multidisciplinary collaboration
- Team leadership
Timeline
Statewide operations manager
Communities In Schools of Delaware
12.2022 - Current
Residential Counselor
Devereux
11.2019 - 02.2021
Site Coordinator/ case manager
Communities In Schools of Delaware
12.2016 - 07.2022
Youth Rehabilitation Treatment Specialist
State of Delaware
05.2015 - 12.2016
Family Youth Specialist supervisor
Vision Quest
05.2014 - 12.2016
Master of Science - Criminal Justice
Wilmington University
05.2014 - 01.2016
Master of Science - Human Services
Wilmington University
08.2012 - 05.2014
Bachelor of Science - Behavioral Sciences
Wilmington University
08.2008 - 05.2012
Glasgow High