Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager
Sherree Jones

Sherree Jones

Jacksonville,FL

Summary

Experienced Dental Insurance Specialist successful at managing high volume claims in fast-paced environments. Organized, driven and adaptable with excellent planning and problem-solving abilities. Offering 20 plus years of experience and willingness to take on any challenge.

Overview

19
19
years of professional experience

Work History

Insurance Specialist

NJCD
07.2017 - Current
  • Researched and resolved routine and complex issues.
  • Processed eligibility and benefits verification and authorization requests.
  • Tracked pending authorizations to resolve discrepancies and avoid revenue loss.
  • Followed up on denials, late payments, extensions and other special circumstances.
  • Performed targeted collections on past due accounts aged over 30 days.
  • Produced and mailed monthly statements to patients and assisted with related requests for information and clarification.

Office Manager/Practice Administrator

Doctors Dental/Great Expressions Dental
06.2003 - 04.2017
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Evaluated employee records and productivity to complete employee evaluations.

Education

High School Diploma -

Andrew Jackson High School
Jacksonville, FL

Skills

  • Electronic Insurance Claims processing
  • Insurance Knowledge
  • Insurance Authorizations
  • Attention to Detail
  • Dental Coding
  • Patient Accounts Management
  • Benefits Verifications
  • Claims Information Gathering

Timeline

Insurance Specialist

NJCD
07.2017 - Current

Office Manager/Practice Administrator

Doctors Dental/Great Expressions Dental
06.2003 - 04.2017

High School Diploma -

Andrew Jackson High School
Sherree Jones