SHERRI A. YOUNG
Phoenix,AZ
Summary
Operations and human resources leader with extensive experience in construction, industrial, transportation, and rigging sectors. Demonstrated success in HR strategy, benefits administration, regulatory compliance, and financial operations. Recognized for effective multi-site workforce management and a strong track record in cost control and operational efficiency.
Overview
34
34
years of professional experience
Work History
Operations Administrator
C&M Rigging LLC
Phoenix, Arizona
04.2015 - 01.2026
- Direct company-wide operations, HR, and administrative functions for an industrial rigging organization
- Managed accounts payable, accounts receivable, and payroll for accuracy and timeliness
- Oversee DOT compliance, safety programs, and regulatory documentation
- Administer Drug & Alcohol compliance programs and training records
- Manage insurance programs, including medical, dental, general liability, and motor cargo
- Supervise receiving and warehouse administrative operations
- Assisted with project estimating to ensure accurate budget forecasts., job costing, and project coordination to ensure project alignment and financial oversight
- Oversaw IT systems, including phones, alarms, and security camera infrastructure, maintaining operational readiness
- Support marketing and promotional initiatives and vendor coordination
Human Resource Manager / Executive Administrative Assistant / Customer Service Manager
Younger Brothers Companies
Glendale, USA
01.1992 - 04.2015
- Led Human Resources and benefits administration for 4,000+ employees across multiple on-site and off-site locations
- Directed fully and self-funded insurance programs, reducing annual costs by approximately $600,000
- Coordinated workers’ compensation, budgeting, payroll, and fiscal reporting to ensure accuracy and compliance
- Ensured compliance with FMLA, COBRA, HIPAA, EEO, and Department of Labor regulations
- Authored and implemented company HR policies aligned with federal and state employment laws
- Partnered with executive leadership to resolve employee relations issues and workforce challenges
- Supervised HR staff, front office operations, and training initiatives
- Launched and managed Drug & Alcohol Policy and in-house testing program
- Designed and implemented recruiting, interviewing, and onboarding programs
- Administered 401(k), Section 125, EAP, and group health plans
- Served as Administrator, Safety Coordinator, Security Response Liaison, and Communications Manager
- Managed office operations, customer communications, security systems, and special projects
- Led customer service operations for concrete, plumbing, and truss divisions to improve client satisfaction and service delivery
Skills
- Operations Leadership
- Human Resources Management
- Benefits & Insurance Administration
- DOT
- Safety & Regulatory Compliance
- Payroll
- AP/AR
- Budgeting
- Workers’ Compensation
- FMLA
- COBRA
- HIPAA
- Drug & Alcohol Programs
- Multi-Site Workforce Management
- IT & Systems Administration
- Estimating Support
- Executive & Cross-Functional Collaboration
- QuickBooks Desktop
- ADP Payroll
- Microsoft Suite
- Timberline
Education And Professional Development
- 7 Habits of Highly Effective People
- 4 Disciplines of Execution
- 4 Roles of Leadership
- First Things First
- Conway Quality
- Lean Manufacturing
- Strategic Planning
Leadership And Additional Experience
- Planned and executed corporate events, conferences, team-building initiatives, and facility tours
- Led customer surveys to increase sales and client retention
- Trained, directed, and supervised teams to meet operational goals
Timeline
Operations Administrator
C&M Rigging LLC
04.2015 - 01.2026
Human Resource Manager / Executive Administrative Assistant / Customer Service Manager
Younger Brothers Companies
01.1992 - 04.2015