Sherri Bartel

• Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
• Implemented sustainable practices, reducing waste by introducing reusable straws and biodegradable napkins.
• Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
• Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
• Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
• Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
• Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
• Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
• Verified drinking age requirements of customers by carefully reviewing photo identification.
• Maintained impeccably clean, attractive and well-stocked bar area.
• Kept bar stocked with liquors, juices and garnishes for drinks.
• Upheld strict regulations for safe alcohol service and food safety.
• Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
• Tracked bar stock levels and promptly replenished low materials to prevent shortages.
• Prepared garnishes by evenly slicing and pitting fruits.
• Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Built relationships with customers to encourage repeat business.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Customer service, bartending, cash handling, cleaning, stocking, prepping and other duties as assigned.

• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Served high customer volumes during special events, nights, and weekends.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Kept bar presentable and well-stocked to meet customer needs.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
• Obtained cash bank and stocked service bar to prepare for operation.
• Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
• Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.
• Contributed to event success, planning beverage menus and efficiently serving large groups.
• Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
• Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
• Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
• Improved team morale and efficiency, leading by example and offering support during peak hours.
• Boosted beverage sales, designing and promoting range of signature cocktails.
• Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
• Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
• Enhanced customer experience with engaging conversations and personalized drink recommendations.
• Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
• Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
• Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.

• Customer service, bartending, cash handling, cleaning, stocking, prepping and other duties as assigned.

• Food preparation, meat and cheese slicing, rotisserie and fryer cooking, stocking, pricing, labeling, weighing and packaging, baking and some cake decorating

• Customer service, cash handling, wait tables, cooking, and preping food, cleaning and other duties as asigned

• New contract prep, employee productively reports, jig databases, employee new contract training, assist production when needed, assist in international shipping department, sorting and shipping freight, building international shipping manifest for corresponding freight going out

• I was the manager in charge of front and back of house on my shifts, I was responsible for all staff as well, typical 15-25 per shift, scheduling, food ordering, customer service, daily paper work, deposits, and payments