Sherri Botts
Jeffersonville,IN
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 10+ years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
10
10
years of professional experience
Work History
HR Recruiter /Payroll Benefits Administrator
Ingram Micro
Jeffersonville, IN
12.2021 - Current
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Operated and maintained applicant tracking and candidate management systems.
- Facilitated new employee orientations to foster positive team attitude.
- Calculated payroll deductions by accurately using ADP/Kronos and processed payroll to meet preset requirements.
- Managed payroll data entry and processing for 400 + employees to comply with predetermined company guidelines.
- Processed payroll garnishments such as tax liens and child support.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Uploaded time records into Kronos/ADP and made adjustments to create accurate database for payroll processing functions.
- Created and managed spreadsheets for leave calculations.
- Maintained consistent knowledge of multi-state and local tax regulations.
- Expedited benefit delivery by establishing working relationships with benefit providers.
- Designed, evaluated and modified benefits policies to keep programs current, competitive and in compliance.
HR Director/Business Office Manager
WOODED GLEN RECOVERY CENTER
Henryville, IN
10.2020 - 09.2021
- Maximized cash flow through optimal billing and collection processes.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Completed bi-weekly payroll for 100 employees.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Supervised 12 administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention.
- Developed and implemented office management procedures to increase training team productivity and accuracy.
- Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Implemented behavioral-based performance management system to define expectations, standards and key performance areas.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Drafted and implemented policies, procedures and employee handbook for over 100 employees.
- Worked as effective team member while contributing to local and regional HR projects.
- Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
Business Office Manager
THERAPLACE LEARNING CENTER
Louisville, KY
06.2018 - 10.2020
- Managed over 50 calls per day of patient referrals.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Performed billing, collection and reporting functions for office.
- Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information.
- Developed and implemented office management procedures to increasing training team productivity and accuracy.
- Reviewed billing problems, researched issues and resolved concerns.
- Worked with customers to develop payment plans and bring accounts current.
- Performed banking, business administration and financial tasks.
- Supported CEO with special projects and additional job duties.
Referral Coordinator Manager
JENCARE SENIOR MEDICAL CENTER
Louisville, KY
01.2017 - 10.2017
- Set appointments, sent reminders, and provided patients with information about referral appointments
- Ensured that patient records are up to date and kept in accordance with laws and regulations
- Called/emailed insurance representatives to verify patient coverage and enrollment information
- Verified insurance benefits and eligibility for outpatient procedures before referring clients.
- Scheduled appointments with specialists on behalf of clients.
- Worked with benefit specialist to obtain prior authorization for outpatient procedures.
- Collected and verified completeness of intake and enrollment screening packets for office.
- Used coordination and planning skills to achieve results according to schedule
Center Manager
JENCARE SENIOR MEDICAL CENTER
Louisville, KY
03.2016 - 04.2016
- Responsible for overseeing the daily operations of outpatient or medical facilities.
- Provided administrative support and oversaw the hiring and training of staff members.
- Hired and coordinated the training of new staff members, designed and implemented business strategies to help the clinic meet organizational goals.
- Perform quarterly and annual employee reviews and provide constructive feedback on their performance to help them meet professional goals.
- Notified nursing staff of patient arrivals, placing charts in appointment order.
- Scheduled patients for laboratory tests, medical examinations and consultations.
- Prepared and maintained time cards and time sheets
- Directed daily operations at busy doctor's office.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Promoted to Referral Coordinator Manager.
Front Office Lead
JENCARE SENIOR MEDICAL CENTER
Louisville, KY
06.2015 - 03.2016
- Provided necessary information to the patients regarding the treatment services offered in the clinic.
- Helped patients in filling hospital forms, scheduled appointments of the patients with respective doctors, and made sure that the patient comes for treatment at the scheduled time.
- Monitored and maintained the clinical equipment, stationary, and medications required.
- Demonstrated positive leadership skill through effective communication and personnel selection, development and motivation.
- Communicated with team members on job functions, responsibilities and financial goals.
- Monitored front areas so that questions could be promptly addressed.
- I was internally promoted to center manager.
Education
Associate - Healthcare Management
WESTERN KENTUCKY UNIVERSITY
High School Diploma -
BARREN COUNTY HIGH SCHOOL
05.1994
Skills
- MS Office
- Training proficiency
- Exit Interviews and Processes
- Compensation and Benefits Administration
- Recruiting and Interviewing
- Kronos Workforce Payroll
- ADP Workforce Now
- Intuit QuickBooks
- Payroll Reconciliation
- Period-End Reporting
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved promotion by introducing Fusion] for pediatric therapy billing and documenting tasks.
- Supervised team of 15 staff members.
Timeline
HR Recruiter /Payroll Benefits Administrator
Ingram Micro
12.2021 - Current
HR Director/Business Office Manager
WOODED GLEN RECOVERY CENTER
10.2020 - 09.2021
Business Office Manager
THERAPLACE LEARNING CENTER
06.2018 - 10.2020
Referral Coordinator Manager
JENCARE SENIOR MEDICAL CENTER
01.2017 - 10.2017
Center Manager
JENCARE SENIOR MEDICAL CENTER
03.2016 - 04.2016
Front Office Lead
JENCARE SENIOR MEDICAL CENTER
06.2015 - 03.2016
Associate - Healthcare Management
WESTERN KENTUCKY UNIVERSITY
High School Diploma -
BARREN COUNTY HIGH SCHOOL