Sherri Culp
Hendsonville,United States
Summary
Skilled in relationship building and conflict resolution. Proven track record in supervising teams and enhancing client outcomes through effective data collection and resource referral. Adept at utilizing Microsoft Office and mapping software to streamline processes and improve service delivery. Enthusiastic teacher assistant with several years of experience instructing students with wide range of learning/behavorial abilities. Committed to creating motivational and collaborative learning environments that encourage social and emotional growth. Strategic in blending organizational skills thorough educational background.
Overview
20
20
years of professional experience
Work History
Teaching Assistant
Sumner County Schools
GALLATIN, TN
01.2023 - Current
- Helped students master assignments and reinforced learning concepts presented by teachers.
- Observed students in diverse settings to gauge behaviors.
- Collaborated with multidisciplinary teams, including psychologists and educators, to ensure cohesive support strategies.
Disease Intervention Specialist
Center for Disease Control Foundation
Atlanta, GA
01.2022 - 05.2023
- Guided clients in development of skills and strategies for dealing with individual problems.
- Conducted patient interviews prior to, during and after procedures to monitor conditions.
- Advocated for clients to resolve medical or personal crises.
- Collaborated with other professionals to assess client needs.
- Documented services and collected required data for evaluation.
Customer Service Specialist
Nashville Wraps, LLC
Hendersonville, TN
04.2005 - 12.2021
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Helped customers open accounts, make deposits, update information and carry out range of routine actions.
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
- Trained new hires on products and services, best practices and protocols to reduce process gaps.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Some College (No Degree) - Communications
The University of Tennessee - Knoxville
Knoxville, TNSkills
- Customer service
- Relationship building
- Team management
- Flexible schedule
- Issue and conflict resolution
- Systems and automation applications
- Microsoft Office
- Road Warrior (mapping software)
- Dependable and efficient
- Trustworthy
- Data collection
- Event coordination
- Confidentiality understanding
- Very familiar with Sumner County, Nashville and Bowling Green and Scottsville KY
- Exterior evaluation
Affiliations
- I recently was hired as a external home inspector in training with a private LLC located in Kentucky. I completed training and performed 10 external inspections as part of the training. However, some of the critical details regarding pay, time and supervision were not as agreed.
Timeline
Teaching Assistant
Sumner County Schools
01.2023 - Current
Disease Intervention Specialist
Center for Disease Control Foundation
01.2022 - 05.2023
Customer Service Specialist
Nashville Wraps, LLC
04.2005 - 12.2021
Some College (No Degree) - Communications
The University of Tennessee - Knoxville
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