
Experienced professional in regulatory compliance, behavioral health, and case management, with strong documentation, crisis intervention, and client assessment skills. Known for clear communication, collaboration, and supporting safe, compliant services.
• Facilitate therapeutic groups for youth and adults in an intensive outpatient program setting.
• Guide group discussions and structured activities that support emotional awareness, coping skills, self-reflection, and healthy behavior change.
• Provide psychoeducation and encourage participation while maintaining appropriate group boundaries and a supportive environment.
• Use active listening, validation, and rapport-building to engage participants with diverse needs.
• Documented client progress and collaborated with treatment team to enhance therapeutic outcomes.
• Inspected licensed residential child care facilities for compliance with rules and requirements, ensuring child safety and regulatory adherence.
• Investigate complaints and allegations involving potential violations of state statutes and regulations, documenting information and findings.
• Monitored facilities to evaluate provider care and resources for children, directly contributing to improved child safety outcomes.
• Engaged with providers and partner agencies to resolve regulatory concerns, facilitating compliance and enhancing support for child welfare.
• Apply attention to detail, sound judgment, problem-solving, and calm communication when managing competing priorities and sensitive situations.
• Maintained accurate, timely case records, case notes, and activity updates.
• Completed intake interviews and assessed client needs to help identify appropriate therapeutic, medical, psychosocial, and psychiatric services.
• Collaborated with families, social services, health care providers, and governmental agencies to address client needs and develop treatment plans.
• Participated in interdisciplinary meetings to review progress, discuss barriers, and coordinate case management strategies.
• Reviewed evaluations and treatment objectives and communicated client progress and identified concerns to the appropriate team members.
• Provided individual and group counseling to children and adolescents regarding social, emotional, and behavioral needs.
• Facilitated groups focused on coping with stress and traumatic experiences.
• Worked with interdisciplinary teams to develop individualized counseling interventions and treatment plans.
• Helped clients identify unhelpful thought patterns, establish goals, and practice steps toward positive change.
• Built rapport with clients, provided support during crisis situations, and advocated for client needs.
Regulatory compliance
Facility inspections
Child Safety and Risk Awareness
Client Engagement
Case Documentation & Records Management
Crisis Management
Staff/Team Collaboration
Group facilitation
Problem-Solving & Decision-Making
Microsoft Word, Excel, PowerPoint & Outlook