Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sherri David

Henrietta

Summary

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

Diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback.

Overview

24
24
years of professional experience

Work History

Customer Service Representative

Home Goods Warehouse
Rochester
03.2004 - 12.2008
  • Answer the phone dealt with customers did filing also did some packaging of the goods that we sold
  • Tracked orders from start to finish to ensure timely delivery of goods or services.

Assembly Line Worker

General Motors, GM
Rochester
10.1984 - 05.1995

Making sure the line ran smoothly. Making sure we got our quota

Education

High School Diploma -

John Marshall High School
Rochester, New York
06-1982

Skills

  • Order tracking
  • Complaint resolution
  • Customer service
  • Filing

Timeline

Customer Service Representative

Home Goods Warehouse
03.2004 - 12.2008

Assembly Line Worker

General Motors, GM
10.1984 - 05.1995

High School Diploma -

John Marshall High School
Sherri David