Sherri Hoffmann
Troy,OH
Summary
Dynamic Forklift Operator with a proven track record at DHL Express, skilled in loading and unloading while ensuring safety and efficiency. Expert in shipping and receiving, I enhanced warehouse productivity through effective teamwork and meticulous attention to detail, minimizing product damage and fostering strong communication with colleagues.
Overview
3
3
years of professional experience
Work History
Forklift Operator
DHL Express
Erlanger, KY
12.2023 - Current
- Safely loaded and unloaded ULD using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move shipments unloaded to next destination.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
- Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.
Internal Revenue Agent
IRS
Covington, KY
03.2022 - 12.2023
- Prepared tax returns for individuals and businesses.
- Kept case data and contact information up to date to expedite proceedings.
- Responded to taxpayer questions and helped individuals complete and file tax documentation.
- Improved departmental knowledge by staying up-to-date on changing tax regulations and sharing updates with colleagues.
- Assisted taxpayers with understanding complex tax laws, providing clear explanations and guidance.
- Reduced errors in filed returns through meticulous review and verification of taxpayer information against IRS records.
- Utilized data analytics tools for detecting patterns indicative of noncompliance or potential fraud.
- Evaluated taxpayer documentation, ensuring adherence to relevant regulations and laws.
- Built strong relationships with taxpayers through professional communication and timely responses to inquiries.
- Enhanced tax compliance by conducting thorough research and analysis of financial records.
Education
High School Diploma - College Prep Courses
Troy High School
Troy05.1987
Certificate Of Technical Studies - Word Processing And Financial Institutions
Upper Valley Joint Vocational School
Piqua, OH05.1987
Skills
- Forklift operation
- Forklift operator certification
- Loading and unloading
- Shipping and receiving
Timeline
Forklift Operator
DHL Express
12.2023 - Current
Internal Revenue Agent
IRS
03.2022 - 12.2023
High School Diploma - College Prep Courses
Troy High School
Certificate Of Technical Studies - Word Processing And Financial Institutions
Upper Valley Joint Vocational School