Sherri Pettaway-Lewis
Jacksonville,FL
Summary
Dynamic professional with a proven track record at HD Supply, adept in logistics planning and enhancing warehouse operations efficiency. Leveraged organization skills to streamline receiving processes, achieving a significant improvement in freight handling accuracy. Excelled in fostering robust relationships with carriers, ensuring seamless shipping coordination. Demonstrated exceptional problem-solving abilities to exceed service goals, underpinning a commitment to quality and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Inbound Receiving Coordinator
HD Supply
Jacksonville, FL
12.2017 - Current
- Identified, sorted, counted, packaged, labeled and inventoried merchandise upon receipt.
- Established relationships with carriers and third party logistics providers to ensure efficient freight processes across multiple sites.
- Ensured proper handling techniques are used while loading, unloading goods from trucks, trailers.
- Maintained a clean and organized work environment in accordance with safety regulations at all times.
- Verified accuracy of received items against packing slips.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
Customer Service Representative
CDK Global
Valdosta, GA
09.2013 - 07.2022
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Supported sales team members to drive growth and development.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Education
BBA - Human Resources Management
Strayer University
Washington, DC06-2025
Skills
- Work prioritization
- Logistics planning
- Quality inspection
- Stock control
- Warehouse operations
- Shipping coordination
- Receiving processes
- Record keeping
- Organization and prioritization
Accomplishments
- Employee of the month
- Recognized by Upper Management from corporate for exceeding and being a leading driving force.
- Lead movement into the new building drive from 110 trailers to 0 trailers.
Timeline
Inbound Receiving Coordinator
HD Supply
12.2017 - Current
Customer Service Representative
CDK Global
09.2013 - 07.2022
BBA - Human Resources Management
Strayer University
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