Summary
Overview
Work History
Education
Skills
Timeline
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Sherri Seals

Dayton

Summary

Production support professional with solid experience in ensuring seamless operations and system functionality. Adept at troubleshooting, problem-solving, and implementing effective solutions. Strong focus on team collaboration, adapting to changing needs, and delivering results. Skilled in system monitoring, issue resolution, and technical support. Known for reliability, flexibility, and effective communication.

Overview

19
19
years of professional experience

Work History

Production Support Specialist

Crown Packaging
08.2015 - Current
  • Assisted in troubleshooting production issues to minimize downtime and enhance workflow efficiency.
  • Learned and utilized production support tools to streamline operational processes and improve response times.
  • Collaborated with team members to resolve technical problems, ensuring seamless production operations.
  • Documented support processes and solutions for knowledge sharing among team members.
  • Participated in team meetings to discuss ongoing projects and provide input on process improvements.

Cashier/cook

Tim Hortons
05.2008 - 07.2014
  • Process customer transactions efficiently using point-of-sale systems.
  • Maintain cleanliness and organization of work area to enhance customer experience.
  • Assist in training new staff on operational procedures and cash handling practices.
  • Resolve customer inquiries and concerns promptly to ensure satisfaction.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.

Cashier

Walmart
11.2006 - 01.2008
  • Assisted customers with inquiries and provided product recommendations.
  • Maintained accurate cash drawer and ensured proper change distribution.
  • Trained new cashiers on operational procedures and customer service standards.

Education

GED -

Patterson
Dayton Oh

Skills

  • System monitoring
  • Security protocols
  • Application support
  • Incident management
  • Training and mentoring
  • Positive attitude
  • Computer skills
  • Record keeping
  • Time management
  • Problem-solving
  • Multitasking Abilities
  • Excellent communication

Timeline

Production Support Specialist

Crown Packaging
08.2015 - Current

Cashier/cook

Tim Hortons
05.2008 - 07.2014

Cashier

Walmart
11.2006 - 01.2008

GED -

Patterson

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Sherri Seals