Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sherri Taylor

Mobile,AL

Summary

IT Professional with expertise in optimizing data systems and ensuring compliance. Proven track record in leading complex projects and streamlining processes to drive cost savings. Skilled in delivering innovative solutions across diverse business sectors, such as healthcare and financial systems.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Information Solutions Advisor Senior

USAA
11.2021 - 05.2025
  • Optimized migration to Snowflake, retiring over 50% of existing assets within six months.
  • Achieved development cost savings exceeding $2M through strategic asset retirement.
  • Established architecture development standards for Snowflake analytical and operational layers.
  • Conducted pre-implementation reviews of information solution designs to ensure alignment.
  • Completed quality assurance reviews post-implementation to validate solution integrity.

Sr. Data Analyst

United Health Group
10.2020 - 11.2021
  • Directed product ownership for NHI data warehouse encompassing multiple decades of PHI and PII, serving numerous leading medical research institutions

Mgr Internal Audit/Corp Sys

United Health Group
04.2014 - 10.2020
  • Served as liaison among IT application teams, business teams, management, and external auditors to ensure compliance with enterprise policies and annual ICFR testing with minimal findings.
  • Specialized in Corporate Systems, including PeopleSoft and FIS, to enhance operational efficiency.
  • Led automation initiatives by creating internal applications to process datasets from various sources for audit vulnerabilities.
  • Developed requirements for on-prem ICFR workflow application for streamlined submission, review, and approval of IT-related audit evidence.
  • Consolidated multiple data sources to establish a unified source of truth for audit processes.

Sr. Business Analyst

United Health Group
10.2012 - 04.2014
  • Served as Application Owner for CITRUS claims tool in Appeals and Grievances for Medicare & Retirement segment, utilizing SQL Server, Visual Basic, and Pega.
  • Developed analytics tools to support CMS STARS audit remediation and data universe cleanup.

Software Developer

CSI Technology Outfitters
Mobile, Alabama
06.2002 - 10.2012
  • Collaborated with school district leaders and employees to identify needs and recommend solutions for full coverage and satisfaction.
  • Developed applications in Visual Basic for district offices, schools, and government agencies, enhancing operational efficiency.
  • Designed and implemented database architecture using DB2 and SQL Server throughout all project stages.
  • Executed complex data conversions, including extracts and imports for governmental reporting.
  • Conducted regular system administration tasks, ensuring timely backup and restoration of critical financial data.

Consultant

Robert Half (Certiport)
American Fork, Utah
07.2001 - 01.2002
  • Led testing for Microsoft Office User Specialist certification exams and associated applications.
  • Ensured maintenance of testing lab environment, including virtual machines and images.
  • Documented test cases, verified database conversions, and automated testing tools.
  • Utilized multiple language versions of Excel and Word, including French, German, Japanese, and Russian.

Sr. Programmer/Analyst

RxAmerica
Salt Lake City, Utah
07.1999 - 05.2000
  • Led project management for eligibility function, emphasizing customer interaction and requirements gathering.
  • Oversaw design and implementation of application to track pharmacy eligibility files from diverse customers.
  • Mapped incoming data to specifications and facilitated loading into database for efficient processing.
  • Performed custom programming for pharmacy card production, member terminations, and new client additions.

Education

Master of Science - Information Technology

Purdue University Global
08-2026

Bachelor of Science - Computer Science and Statistics

The University of Southern Mississippi

Skills

  • Software development life cycle (SDLC)
  • Team leadership
  • Project management
  • Product ownership
  • Quality assurance
  • Database architecture and implementation
  • Regulatory compliance
  • Requirements analysis
  • Training and development
  • Data migration and upgrades
  • Business analysis
  • Data visualization
  • Stakeholder engagement
  • Data preparation
  • Communication skills
  • Large-scale data analysis
  • Business intelligence tools expertise
  • Data warehousing solutions
  • Systems analysis and design
  • Technical documentation
  • Information architecture and governance
  • Scripting and software development
  • Cloud computing solutions
  • Database management systems
  • Problem-solving skills
  • Strategic thinking abilities
  • Industry knowledge and expertise
  • Effective communication strategies
  • Cross-functional collaboration techniques
  • Continuous improvement processes
  • Relationship building techniques
  • Agile methodologies, including SAFe

Certification

  • Certified Scrum Professional-Product Owner Scrum Alliance Dec 2025
  • Advanced Certified Scrum Product Owner (ACSPO) Scrum Alliance Oct 2025
  • Certified SAFe 6 Agilist Scaled Agile, Inc. Sep 2025
  • Microsoft Office Specialist Master Certification (MOS) (Word, Excel, Access) Certiport - A Pearson VUE Business

Timeline

Information Solutions Advisor Senior

USAA
11.2021 - 05.2025

Sr. Data Analyst

United Health Group
10.2020 - 11.2021

Mgr Internal Audit/Corp Sys

United Health Group
04.2014 - 10.2020

Sr. Business Analyst

United Health Group
10.2012 - 04.2014

Software Developer

CSI Technology Outfitters
06.2002 - 10.2012

Consultant

Robert Half (Certiport)
07.2001 - 01.2002

Sr. Programmer/Analyst

RxAmerica
07.1999 - 05.2000

Master of Science - Information Technology

Purdue University Global

Bachelor of Science - Computer Science and Statistics

The University of Southern Mississippi

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