Sherri Trujillo
Summary
Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.
Overview
30
30
years of professional experience
Work History
Retail Store Manager
Zurchers
Salt Lake City, Utah
08.2018 - 05.2026
- Managed daily store operations and ensured high customer service standards.
- Trained and supervised staff to enhance workflows and foster positive team dynamics.
- Developed promotional displays to enhance product visibility and attract customers.
- Managed inventory to ensure stock availability and reduce losses.
- Coordinated scheduling of staff shifts to optimize coverage during peak hours.
- Implemented loss prevention strategies to safeguard store assets and merchandise.
- Resolved customer issues promptly to maintain a positive shopping experience.
- Oversaw merchandising standards to enhance store presentation and layout efficiency.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Built and maintained strong working relationships with team members.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
- Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
- Organized merchandise displays according to seasonal promotions or special events.
- Handled cash register transactions accurately while providing excellent customer service.
- Boosted company sales by developing and implementing strategic marketing approaches.
- Monitored store performance metrics to inform strategies for sales growth, profitability, and customer satisfaction.
- Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
- Coordinated stock replenishment processes based on sales trends.
- Prepared and positioned new inventory on the sales floor to enhance product visibility.
- Ensured all safety protocols were followed at all times by staff members.
- Supervised cash drawer balances and deposits of store receipts.
- Established weekly and monthly goals for sales staff to achieve desired results.
- Hired and trained positive, enthusiastic employees to boost talents of retail team.
- Conducted regular inventory counts throughout the year to maintain accurate records.
- Executed merchandising strategies to support store sales growth.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Maintained awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring local competitors.
Coordinator
Crosslands
Sandy, Utah
02.1996 - 04.2006
- Developed training materials to facilitate onboarding of new employees and support ongoing staff education.
- Organized and maintained project documentation to enhance accessibility for team members.
- Implemented process improvements to enhance operational efficiency within the team.
- Managed day-to-day operations of the department, coordinating task scheduling and duty assignments.
Education
Kearns High School
Kearns , UTSkills
- Inventory management
- Visual merchandising
- Staff training
- Loss prevention
Timeline
Retail Store Manager
Zurchers
08.2018 - 05.2026
Coordinator
Crosslands
02.1996 - 04.2006
Kearns High School