Dynamic professional with extensive experience in customer service and material handling, notably at Astemo. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in order picking and maintaining workplace cleanliness, ensuring compliance with safety standards while achieving operational excellence. Committed to delivering high-quality service and fostering positive relationships.
Work History
Teller
14 Years 8 Months
Century Bank | 08.2007 - 04.2022
Processed customer transactions efficiently and accurately.
Assisted customers with account inquiries and provided product information.
Managed cash drawer, ensuring balance at the end of each shift.
Collaborated with team members to improve service delivery and customer satisfaction.
Maintained compliance with banking regulations and internal policies.
Material Handler
3 Years 11 Months
Astemo | 09.2022 - Current
Inspection and packing auto parts according to customers specifications.
Teller
6 Years
United Bank& Trust | 08.2001 - 08.2007
Managing and balancing cash drawer. Providing customers requests.
Opening accounts.
Customer Service Representative
8 Years 4 Months
Dillard's | 07.1992 - 11.2000
Responded to customer inquiries, providing accurate product information and resolving issues efficiently.
Processed transactions using point-of-sale systems, ensuring accuracy in cash handling and inventory management.
Assisted customers with returns and exchanges, maintaining a positive shopping experience and enhancing customer satisfaction.
Collaborated with team members to address customer needs, fostering a supportive retail environment.
Education
High School Diploma
Woodford County High School | Versailles, KY | 06-1992