Sherri Yager
Grand Rapids
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
11
11
years of professional experience
2007
2007
years of post-secondary education
Work History
Delivery Driver
Adam Hinkley
Grand Rapids
2025.03 - Current
- Delivered packages efficiently to various locations within designated time frames.
- Maintained accurate records of deliveries and vehicle inspections daily.
- Communicated effectively with customers to confirm delivery details and address concerns.
- Navigated routes using GPS technology for timely deliveries across regions.
- Collaborated with warehouse staff to streamline package sorting and dispatch processes.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Verified accuracy of items loaded onto truck against shipping documents.
Warehouse Worker
Fulfillabby LLC
Wyoming
2023.03 - 2024.12
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to ensure timely order fulfillment processes.
- Inspected products for quality assurance before packing for shipment.
- Assisted in organizing warehouse layout to maximize space and accessibility.
- Trained new employees on safety standards and operational procedures.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Loaded and unloaded trucks by hand, as well as with hand-trucks and pallet jacks.
- Followed established guidelines for picking orders accurately.
- Assembled orders according to customer requests.
- Received and tracked incoming inventory shipments.
- Inspected damaged goods prior to disposal or return to vendor.
- Investigated any reported problems regarding shipping errors or damages.
- Collaborated closely with other departments on special projects as needed.
- Verified accuracy of incoming shipments against purchase orders.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Loaded and unloaded shipments following safety protocols and guidelines.
Restaurant General Manager
Simple Fish
Grand Rapids
2019.08 - 2022.07
- Managed daily operations to ensure smooth restaurant functionality.
- Trained and supervised staff to deliver excellent customer service.
- Developed and implemented inventory control procedures for efficient stock management.
- Oversaw compliance with health and safety regulations in food preparation areas.
- Coordinated staff schedules to optimize workforce efficiency during peak hours.
- Evaluated employee performance and provided constructive feedback for improvement.
- Scheduled staff shifts and monitored labor costs.
- Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
- Monitored and trained service team members on suggestive selling practices and continuous sales growth of beverage, appetizer, add-on and desserts.
- Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils.
Associate Restaurant Manager
Kobe Japanese Grill+ Sushi Bar
Grandville
2017.09 - 2018.07
- Supervised daily restaurant operations and staff performance.
- Trained new employees on service standards and menu knowledge.
- Managed inventory levels and coordinated food orders with suppliers.
- Ensured compliance with health and safety regulations in all areas.
- Developed staff schedules to optimize coverage during peak hours.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Established standards for quality service and product freshness.
- Conducted regular meetings with staff members to discuss issues or concerns.
Retail Sales Associate
J crew factory
Grand Rapids
2015.07 - 2017.09
- Assisted customers with product selections and inquiries for optimal shopping experience.
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Collaborated with team members to restock shelves and display new arrivals effectively.
Education
Certified - Phlebotomy Tech
Baker College, Owosso MI
Owosso, MI 2006.08 - 2008.06
Whitehall Senior High
Whitehall, MISome College (No Degree) - General Studies
Muskegon Community College
Muskegon, MI 2004.08 - 2005.08
Skills
- Team collaboration
- Problem solving
- Attention to detail
- Stocking and inventory
- Loading and unloading
- Trip planning
- Dispatch communication
- Customer interaction
- Multitasking and organization
- Vehicle maintenance
- Auto delivery
- Shipping and packaging
- Record keeping
- Pallet jack and hand truck operation
- Clear communication
- Weather adaptability
- Responsible driver
- Point-of-sale system
- Customer service
- Punctual and reliable
- GPS navigation
- Cash transaction handling
- Shopping orders
- Database management
- Advanced planning
- Time management
- Inventory management
Timeline
Delivery Driver
Adam Hinkley
2025.03 - Current
Warehouse Worker
Fulfillabby LLC
2023.03 - 2024.12
Restaurant General Manager
Simple Fish
2019.08 - 2022.07
Associate Restaurant Manager
Kobe Japanese Grill+ Sushi Bar
2017.09 - 2018.07
Retail Sales Associate
J crew factory
2015.07 - 2017.09
Certified - Phlebotomy Tech
Baker College, Owosso MI
2006.08 - 2008.06
Some College (No Degree) - General Studies
Muskegon Community College
2004.08 - 2005.08
Whitehall Senior High