Sherrie Gilmore
Howe,United States
Summary
Enthusiastic professional skilled in a variety of fields, background in problem solving while serving multiple roles. Assists organizational efforts with attention to detail and courtesy. Brings professional attitude to maintain exceptional customer service.
Overview
17
17
years of professional experience
Work History
Lead Phlebotomist
Pride Health Care
Sherman , Texas
07.2023 - Current
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Upheld donor confidentiality throughout intake and collection process.
- Processed client payments and collected appropriate billing information.
Pack Out
Aramark
Mckinney , TX
10.2022 - 06.2023
- Maintained sterile clean room environment by wearing clean room garments and conforming to established Good Manufacturing Process practices.
- Read and learned safety documentation and laboratory procedures for maintaining controlled clean rooms.
- Prepared thorough and timely reports to provide oral and written updates on progress of research and development initiatives.
Correctional Officer
La Salle corrections
Bonham, TX
11.2021 - 07.2022
- Maintained clear and open communications with facility areas to support safe operations.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
Lead CSR
Synergy One Lending & Credit Repair
Frisco , Texas
02.2021 - 12.2021
- Follow up with daily leads in the pipeline; Verify income of clients gather credit standing for FHA preapproval
- Develop and maintain professional relationships with real estate agents.
- Assist with any questions concerning FHA approval
- Delivered fast, friendly and knowledgeable service for routine questions and services.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
House Maid
Oh! My Ladies Cleaning co
Howe , TX
10.2018 - 12.2020
- Cleaned homes following specific and detailed protocols and requests.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Coordinated home cleaning schedule based on client availability and realistic time constraints.
- Cleaned customer laundry according to care instructions for specific garments and articles of clothing.
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
Phlebotomist
Reallab
Dallas, Texas
04.2016 - 09.2018
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Assisted medical care providers by aiding with routine and specialized procedures, administering medication and performing lithium/ detailed tests.
PRN ER Phlebotomist
Wilson N Jones Hospital
Sherman , Texas
03.2016 - 06.2016
- Perform patient blood draws by venipuncture, provide blood samples, urine, stool etc. to laboratory as requested
- Preform STAT, ER & mandatory time sensitive codes to be processed within a 30minute window
- outpatient draws, filing of insurance appropriate documents
- preform draws in every location of the facility as registered through the laboratory
Funeral Attendant
Scoggins Funeral Home & Crematory
Van Alstyne, TX
03.2013 - 12.2014
- Assisted funeral director in coordination of services.
- Organized chapels for visitations and maintained calm and orderly atmosphere.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Removed deceased from place of death and transported to funeral home.
- Consulted with families of deceased to make funeral arrangements.
Behavioral Health Technician
Enterhealth
Van Alstyne, TX
09.2009 - 09.2012
- Developed and deepened relationships with fellow staff members to enhance team collaboration.
- Assisted with execution of client activities, support groups and field trips.
- Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
- Completed patient reports daily and submitted to management for evaluation.
- Completed daily client rounds and tracked client movements.
Front Desk Receptionist
KW Solutions
Mckinney , Texas
06.2007 - 01.2009
- Handled payment processing and provided customers with receipts and proper bills and change.
- Received incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
- Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
- Signed for packages, recorded deliveries and distributed to personnel.
Education
Medication Technician - Medical Assisting
Beacon Hill Career Training
Fort Lauderdale, FL06.2023
NCT Certification -
Arlington X-ray Academy
Arlington, TX08.2018
PCT Certification -
American Public University System
Charles Town, WV02.2014
Associate of Arts -
Dallas Institute of Funeral Service
Dallas, TX11.2013
Some College (No Degree) - Criminal Justice
Collin County Community College District
Plano, TX05.2006
High School Diploma -
MHSN
McKinney06.2004
Skills
- CPT
- NCT
- BLS
- Medication Technician
- EMR knowledge
- Excellent CSR/ Patient care
Timeline
Lead Phlebotomist
Pride Health Care
07.2023 - Current
Pack Out
Aramark
10.2022 - 06.2023
Correctional Officer
La Salle corrections
11.2021 - 07.2022
Lead CSR
Synergy One Lending & Credit Repair
02.2021 - 12.2021
House Maid
Oh! My Ladies Cleaning co
10.2018 - 12.2020
Phlebotomist
Reallab
04.2016 - 09.2018
PRN ER Phlebotomist
Wilson N Jones Hospital
03.2016 - 06.2016
Funeral Attendant
Scoggins Funeral Home & Crematory
03.2013 - 12.2014
Behavioral Health Technician
Enterhealth
09.2009 - 09.2012
Front Desk Receptionist
KW Solutions
06.2007 - 01.2009
Medication Technician - Medical Assisting
Beacon Hill Career Training
NCT Certification -
Arlington X-ray Academy
PCT Certification -
American Public University System
Associate of Arts -
Dallas Institute of Funeral Service
Some College (No Degree) - Criminal Justice
Collin County Community College District
High School Diploma -
MHSN
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