Sherrie Grenillo

• Worked closely with Designers & Clients

Provided Room

• Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent
• Created professional presentations using Icovia room planner to creatively communicate design intent and direction
• Increased customer satisfaction by resolving product and delivery issues
• Handled 25 calls per day to address customer inquiries and concerns

• Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards
• Developed succession plans and promotion paths for all staff
• Directed and controlled various benefit programs, including 401K, medical, dental and vision packages
• Streamlined HR efficiencies, coordinated new hire orientations and provided on boarding and training for 65 new employees
• Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks
• Served as representative in various civic and community functions to further enhance company image and develop additional business

• Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
• Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
• Protected store from loss or theft by setting and enforcing clear security policies.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
• Managed team of 100 employees, including cashiers and people working on floor.
• Developed new store location from ground up by hiring and training efficient team.
• Directed HR operations, including strategic workforce planning, goal cascading, performance management, staffing and benefits administration.