Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sherrie Livingston

Nashua,NH

Summary

Dynamic Account Manager with extensive experience at LogixHealth, excelling in revenue cycle management and complex claim resolution. Proven track record in optimizing financial performance through strategic appeals and KPI monitoring. Adept at client relationship management and staff mentorship, driving operational excellence and compliance in high-pressure environments.

Overview

11
11
years of professional experience

Work History

Account Manager

LogixHealth
Bedford, MA
12.2024 - 02.2026
  • Managed hospital and physician accounts, serving as primary revenue cycle contact to enhance client relationships.
  • Partnered with coding and billing teams to address and resolve complex claim issues, ensuring timely reimbursements.
  • Monitored KPIs and dashboards, identifying trends to improve collections and operational efficiency.
  • Identified revenue trends and implemented performance improvement strategies.

Senior Billing Specialist

LogixHealth
Bedford, NH
10.2019 - 12.2024
  • Led denial investigations and strategic appeals for maximum reimbursement.
  • Conducted detailed audits ensuring billing accuracy and compliance.
  • Managed Emergency Department revenue cycle operations, optimizing processes for complex claims.
  • Produced financial performance reports that informed strategic operational decisions.

Call Center Representative

LogixHealth
Bedford, NH
11.2014 - 10.2019
  • Managed high-volume patient billing inquiries to resolve issues efficiently within revenue cycle operations.
  • Processed payments and updated insurance records to ensure timely billing and re-billed carriers as needed.
  • Maintained accurate documentation to support billing processes using Microsoft Office systems.

Education

Diploma - Marketing & General Studies

North Shore Technical High School
Middleton, MA
01.1994

Skills

  • Client Relationship Management
  • Claims Management
  • Revenue Cycle Management
  • Claim submission
  • Denial Resolution
  • Regulatory Compliance
  • Financial reporting
  • Root Cause Analysis
  • Staff Training & Mentorship

Timeline

Account Manager

LogixHealth
12.2024 - 02.2026

Senior Billing Specialist

LogixHealth
10.2019 - 12.2024

Call Center Representative

LogixHealth
11.2014 - 10.2019

Diploma - Marketing & General Studies

North Shore Technical High School
Sherrie Livingston