Summary
Overview
Work History
Education
Skills
Timeline
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Sherrie Nicholson

Norfolk,VA

Summary

Proven Project Manager and compassionate Caregiver, excelled at Servpro Restoration by delivering projects with exceptional quality, on time, and within budget, achieving high customer satisfaction. Skilled in multitasking, organization, and problem-solving, I ensure optimal outcomes and foster strong stakeholder relationships. Demonstrates dependability and a respectful approach to client care, promoting independence and wellness.

Overview

17
17
years of professional experience

Work History

Caregiver

Roseann Behson
07.2018 - 04.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.

Project Manager

Servpro Restoration
03.2007 - 04.2017
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.

Education

High School Diploma -

Lake Taylor High School
Norfolk, VA
06.1990

Skills

  • Respectful and Compassionate
  • Time Management
  • Elderly Care
  • Problem-Solving
  • Dependable and Responsible
  • Multitasking and Organization

Timeline

Caregiver

Roseann Behson
07.2018 - 04.2024

Project Manager

Servpro Restoration
03.2007 - 04.2017

High School Diploma -

Lake Taylor High School

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Sherrie Nicholson