Sherrie Racioppi
Flemington,NJ
Summary
My goal is to create a most positive experience for the guests from the moment they check in to check out. Working along side my co-workers in a friendly manner and keeping the front desk area organized, being sure to pass on important information to the next shift and working close with the housekeeping the department.
Overview
30
30
years of professional experience
Work History
Guest Services
Hampton Inn By Hilton
Flemington, NJ
09.2011 - 03.2015
Checking in guests and making sure they had a positive experience during their stay, taking care of their requests to the best of my ability.
Guest Services
Trump Castle
Atlantic City, NJ
07.1985 - 09.1987
Checking guests in and out of the hotel and helping them throughout their stay with questions and requests.
Hotel Front Desk Supervisor
Marriott Seaview Country Club
Absecon, NJ
10.1985 - 07.1987
Trained and supervised front desk agents to check in guests efficiently and be attentive to their needs during their stay. Sent to Andover, MA to open a new property as it was about to open. Train new employees, and assist managers in organizing and preparing front desk operations.
Education
Travel Specialist - Travel Industry
Wilma Boyd Career Institute
Pittsburgh, PaSkills
I've always loved the Travel and Hospitality Industries I enjoy working with people and giving them the most positive experience during their stay I strive to meet their needs and requests and try to be as pleasant as possible while doing so I have been a Travel Specialist since 2011 with CruiseOne booking my clients on cruises, all inclusive vacations and hotels The business has slowed down for me so I've started my own spice business selling herbs and spices at Stangl Market in Femington on Saturdays along with some events throughout the year I am co-owner of Jersey Jerk Products LLC, my family and I have a hot and spicy relish known as Jersey Jerk I market and sell the product to niche establishments throughout New Jersey and Pennsylvania with a couple of locations in Florida Public relations is a must while dealing with our retailers and I really enjoy it I miss the hotel industry and am looking for a part time position
Timeline
Guest Services
Hampton Inn By Hilton
09.2011 - 03.2015
Hotel Front Desk Supervisor
Marriott Seaview Country Club
10.1985 - 07.1987
Guest Services
Trump Castle
07.1985 - 09.1987
Travel Specialist - Travel Industry
Wilma Boyd Career Institute
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