Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sherrie Watkins

Sherrie Watkins

Pittsford

Summary

At GE Aerospace, I excelled in roles from Peen Operator to Certified Agent, showcasing my expertise in ISO 9001 compliance and critical thinking. I led initiatives that significantly enhanced process efficiency and quality control, mentoring teams towards innovative solutions and fostering a culture of continuous improvement. My approach combines technical proficiency with a commitment to professional development and teamwork.

Overview

12
12
years of professional experience
3
3
Certificate

Work History

Certified Agent Peen

GE Aerospace
03.2013 - Current
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
  • Developed action plan for company certification using ISO 9000 standard knowledge.
  • Optimized resource allocation through careful planning and scheduling of special process activities, minimizing downtime and increasing productivity.
  • Coached newly hired employees and interns while observing progress and delegating tasks.
  • Conducted root cause analysis to identify, prioritize and eliminate process losses.
  • Reviewed processes, identifying areas requiring improvement.
  • Monitored and optimized production processes to increase throughput and improve quality.
  • Reduced downtime and increased production capacity with strong maintenance plans.
  • Provided technical assistance to production team when issues arose.
  • Provided technical support during audits, ensuring adherence to regulatory requirements and maintaining accreditation status.
  • Implemented rigorous quality control measures to consistently exceed customer expectations and maintain compliance with industry standards.
  • Empowered mentees to take responsibility for their learning and development, fostering self-confidence and resilience.
  • Promoted a culture of continuous learning by advocating for professional development opportunities.
  • Optimized training materials by continuously updating and refining content to align with industry standards and best practices.
  • Developed and implemented procedures to verify compliance with engineering standards.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Promoted innovation within project teams, encouraging exploration of new tools and methodologies to enhance project outcomes.

Peen Technician

GE Aerospace
03.2013 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Fostered culture of continuous improvement, encouraging innovation and efficiency in technical processes.
  • Increased equipment lifespan, performing preventive maintenance and timely repairs.

Peen Operator/Mentor

GE Aerospace
03.2013 - Current
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Accurately documented all operational data, ensuring up-to-date records for review and analysis.
  • Conducted routine maintenance checks to prevent unexpected machinery downtime, ensuring continuous production flow.
  • Conducted comprehensive training for new operators, enhancing team skills and performance.
  • Inspected products and machines to maintain quality and efficiency.
  • Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
  • Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
  • Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.

Education

Environmental Science

Community College of Vermont
Rutland

Skills

  • ISO 9001 compliance
  • AS9100 compliance
  • Surface treatment methods
  • Process development
  • Machine troubleshooting
  • Multitasking Abilities
  • Critical thinking
  • Quality control procedures
  • Technical troubleshooting
  • Process improvement

Certification

  • Certified in Advanced (Level 2) Shot Peening, FAA course C-IND-130813-K-006-002, Oct. 2024
  • Certifying Agent for P11TF3- Shot Peening of Metal Parts and P11TF3- Manual Peening, March 2024
  • Certified in Beginning (Level 1) Shot Peening, FAA course C-IND-IM-130813-K-006-001, Oct. 2023

Timeline

Certified Agent Peen

GE Aerospace
03.2013 - Current

Peen Technician

GE Aerospace
03.2013 - Current

Peen Operator/Mentor

GE Aerospace
03.2013 - Current

Environmental Science

Community College of Vermont

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Sherrie Watkins