Summary
Overview
Work History
Education
Skills
Professional Employment
Timeline
Generic

Sherrie Williams

West Palm Beach,FL

Summary

Respected and dedicated healthcare and transportation professional with experience providing excellent customer service. Possess outstanding ability to perform in difficulty situations, manage time, provide leadership and work independently. A highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills and resilience to handle challenges in fast-pace environments.

Overview

15
15
years of professional experience

Work History

CDL Driver/ General Services Coordinator

Devonshire PGA National
Palm Beach Gardens, FL
07.2019 - Current
  • Answer calls and take requests for work to be done from residents and staff
  • Enter and close all work orders through the Servicemax Program and distribute to sub-departments
  • Maintain the schedule for Incoming Transportation and maintenance and generate work orders
  • Organize and maintain the Reserved Parking Program and keep records updated for billing purposes
  • Maintain inventory of office supplies for General Services
  • Maintain and update the Construction Issue Log
  • Assist with word processing assignments when necessary.
  • Monitored inventory levels and ordered supplies as needed.
  • Organized internal events such as company meetings and team building activities.
  • Developed strategies to maximize revenue potential while minimizing costs.
  • Maintained accurate records of all services provided by the organization.
  • Collaborated with stakeholders to identify areas for improvement within the organization's processes.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Communicated with dispatcher to relay and receive information about route changes and delays, quickly adjusting plans to maintain schedules.

OTR Driver Class B

Quality Drive away
Griffin, GA
04.2017 - 07.2019
  • Focused on ensuring on-time delivery within specified timeframes; assist with load / unload process and promote customer loyalty and retention
  • Outstanding safety and driving record with friendly, professional attitude; sustain record of zero preventable accidents and proactively perform vehicle and equipment checks
  • In-depth knowledge of specialized transportation equipment, including reefers, tankers, pneumatic bulkers, and double pups
  • Solid track record achieving efficient, cost-effective transportation operations of goods and hazardous materials while maintaining compliance with federal, state, and municipal regulations.
  • Ensured cargo was properly secured to prevent shifting during transit.
  • Delivered products and freight to customers both locally and long distance.
  • Communicated with dispatcher and customer regarding schedule changes and with customer to confirm specific delivery location instructions.
  • Documented and maintained daily logs, expense reports, trip reports and inspection reports.
  • Followed designated routes and traveled between destinations in accordance with DOT regulations.

Public Bus Operator

Palm Tran
West Palm Beach, FL
10.2015 - 04.2017
  • Provide safe transit to Palm Beach County patrons
  • Assisted customer with bus fare collection
  • Provided assistance to individuals with disabilities.
  • Provided safe and reliable transportation for passengers to their destinations.
  • Reported vehicle issues to dispatchers and company mechanics for immediate scheduling of repair work.
  • Performed pre-trip inspections on vehicles, ensuring that all safety equipment was in proper working order.
  • Adhered to set schedules while operating buses safely along assigned routes.
  • Assisted disabled passengers with boarding and exiting the bus at designated stops.
  • Answered customer inquiries regarding transit services, schedules, directions and transfers when necessary.
  • Provided courteous customer service at all times while interacting with riders and colleagues alike.
  • Observed local laws and regulations governing public transportation operations throughout shifts.
  • Responded quickly and calmly to emergency situations such as medical emergencies or accidents involving the bus.

School Bus Operator

Palm Beach County School Board
West Palm Beach, FL
03.2012 - 10.2015
  • Provided responsible transportation for up to 75 school-age children
  • Maintained safety and order according to district guidelines and procedures
  • Monitored students behavior while they are riding on the bus
  • Conforms to traffic rules/regulations
  • Make vehicle pre-checks and record/report malfunctions
  • Keep Bus clean.

Home Health Aide

A Plus Homecare
Lantana, FL
05.2009 - 03.2012
  • Assists in the toileting needs of the residents, records outputs accurately
  • Empties drainage collection devices and completes documentation of BM Book, toileting scheduling, Rehab and nourishments
  • Assistant personal care assistance to residents as directed (bathing, grooming, feeding, and toileting)
  • Assists coordinate patient appointment with physicians
  • Checked Vital signs.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Assisted with client personal care needs to foster independence and well-being.
  • Recorded daily notes about client conditions, treatments provided and progress made.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Took initiative to ensure all tasks were completed efficiently within the designated time frame.
  • Documented care provided and submitted notes to supervisor.
  • Recognized emergency situations and implemented appropriate procedures.

Education

High School Diploma -

William T. Dwyer High School
West Palm Beach, FL

Some College (No Degree) - Real Estate Development

Gold Coast Real Estate School
Lake Worth, FL

Some College (No Degree) - CLD Class B

Florida Publc School Board
West Palm Beach, FL

Some College (No Degree) - Home Health Aid

Florida Agency Of Health Care Administration

CPR Cerfified

Florida Red Cross

Skills

  • Meeting Facilitation
  • Facility Maintenance
  • Office Administration
  • Clerical Support
  • Electronic Records Management
  • Travel Administration
  • Data Entry
  • Event Coordination
  • Scheduling and Calendar Management
  • Proficient in Servicemax scheduling-
  • 10-Key Proficiency
  • MS Office and Excel proficient
  • Dispatch Coordination
  • Service Coordination
  • Customer Relationship Management
  • Maintenance Oversight
  • Staff Evaluation
  • Team Development
  • Employee Supervision

Professional Employment

  • General Services Coordinator, Devonshire PGA National, Palm Beach Gardens, FL, 04/17, current, Answer calls and take requests for work to be done from residents and staff., Enter and close all work orders through the Servicemax Program and distribute to sub-departments., Maintain the schedule for Incoming Transportation and maintenance and generate work orders., Organize and maintain the Reserved Parking Program and keep records updated for billing purposes., Maintain inventory of office supplies for General Services., Maintain and update the Construction Issue Log., Assist with word processing assignments when necessary.
  • Truck Driver, Quality Drive away, Griffin, GA, 04/17, current, Focused on ensuring on-time delivery within specified timeframes; assist with load / unload process and promote customer loyalty and retention., Outstanding safety and driving record with friendly, professional attitude; sustain record of zero preventable accidents and proactively perform vehicle and equipment checks., In-depth knowledge of specialized transportation equipment, including reefers, tankers, pneumatic bulkers, and double pups., Solid track record achieving efficient, cost-effective transportation operations of goods and hazardous materials while maintaining compliance with federal, state, and municipal regulations.
  • Bus Operator, Palm Tran, West Palm Beach, FL, 10/15, Present, Provide safe transit to Palm Beach County patrons, Assist customer with bus fare collection, Provide assistance to individuals with disabilities
  • Bus Driver, Palm Beach County School Board, West Palm Beach, FL, 03/2012, 10/2015, Provide responsible transportation for up to 75 school-age children, Maintain safety and order according to district guidelines and procedures, Monitor students behavior while they are riding on the bus, Conform to traffic rules/regulations, Make vehicle pre-checks and record/report malfunctions, Keep Bus clean
  • Home Health Aide, A Plus Homecare, Lantana, FL, 05/2011, 03/2012, Assist in the toileting needs of the residents, records outputs accurately. Empties drainage collection devices and completes documentation of BM Book, toileting scheduling, Rehab and nourishments., Assistant personal care assistance to residents as directed (bathing, grooming, feeding, and toileting), Assist coordinate patient appointment with physicians, Check Vital signs, Strong work ethic and superior interpersonal, communication skills
  • Laborer, Randstad Staffing, West Palm Beach, FL, 05/2010, 01/2011, Perform production duties such as manual lifting, packaging, taping, labeling operations and sorting, Move product and inventory using a forklift and bin system, Perform quality assurance inspection of materials, Execute and document quality inspections per SOP, Maintain the work area and equipment in a clean and orderly condition and follow prescribed safety regulations, Perform related duties as required by supervision, Break down cardboard for recycling
  • Shipper, Action Bolt and Tools, Riviera Beach, FL, 07/2006, 04/2009, Picking and packaging orders, Warehousing and shipping, Maintaining simple inventory, Verify items received., Perform quality checks and safety measures, Ensure timely delivery of freight., Maintenance of all forklift related equipment., Ability and skill to maneuver the forklift without a pallet, Ability to handle light and heavy lifting with ease, Basic documenting skills, Knowledge of all safety measures to be taken during the forklift operation.
  • Housekeeper, VA Medical Center, West Palm Beach, FL, 04/1999, 02/2006, House keeper, Cleaning, Maintaining the floor, Keeping environment sterile, Supervised and trained new employees in biohazard waste, Completed 3 years on the mental health ward, Completed 4 years in the Nursing home

Timeline

CDL Driver/ General Services Coordinator

Devonshire PGA National
07.2019 - Current

OTR Driver Class B

Quality Drive away
04.2017 - 07.2019

Public Bus Operator

Palm Tran
10.2015 - 04.2017

School Bus Operator

Palm Beach County School Board
03.2012 - 10.2015

Home Health Aide

A Plus Homecare
05.2009 - 03.2012

High School Diploma -

William T. Dwyer High School

Some College (No Degree) - Real Estate Development

Gold Coast Real Estate School

Some College (No Degree) - CLD Class B

Florida Publc School Board

Some College (No Degree) - Home Health Aid

Florida Agency Of Health Care Administration

CPR Cerfified

Florida Red Cross
Sherrie Williams