Results-driven professional with over 8 years of experience in sales supervision. Skilled in CRM proficiency and sales presentations. Committed to enhancing team performance and customer satisfaction through strategic training and effective leadership.
Overview
10
10
years of professional experience
Work History
Sales Representative Supervisor
Falcon Bikes & Parts Limited.
Kingston, Jamaica
12.2015 - 12.2025
Supported team in achieving sales targets through effective communication and product knowledge
Assisted in training new representatives on company policies and sales techniques
Collaborated with management to develop strategies for improving customer engagement
Monitored inventory levels to ensure product availability during peak sales periods
Provided exceptional customer service by addressing inquiries and resolving issues promptly
Analyzed customer feedback to identify trends and recommend improvements
Maintained accurate records of sales activities and customer interactions
Engaged in continuous learning to enhance personal sales skills and industry knowledge
Implemented a reward system for top-performing sales representatives, boosting morale and encouraging healthy competition within the team.
Set realistic yet challenging goals for sales representatives, inspiring them to reach their full potential.
Managed territory assignments efficiently, ensuring optimal coverage of all potential customers.
Education
High School Diploma -
Yallahs High School
Yallahs, St.Thomas, Jamaica
Skills
Sales presentations
CRM proficiency
Cold calling
Territory management
Accomplishments
I have gotten Best Employee Supervisor More then once.