Experienced Judicial Administration Professional with 7 years in the Wayne County Friend of the Court system. Expertise in high-volume case file management, statutory compliance, and complex Michigan Court Rules. In-depth knowledge of the Third Judicial Circuit Court’s processes and data integrity standards supports effective transition to FOC Lead Case Worker.
Conducts deep-dive case file reviews, navigates the MiChildSupport portal, and and Micses. Analyze complex child support accounts to resolve intricate judicial disputes.
Manages high-volume of case file inquiries, utilizing the State Interactive Voice Response (IVR) and internal case databases to triage up to 60+ complex domestic relations files daily for accuracy and court compliance.
Interpreted and explained civil bench warrant processes, court fee payment structures, and judicial scheduling to litigants, successfully routing emergency filings to the Coleman A. Young Municipal Center (CAYMC) to expedite legal resolutions.
Ensured strict confidentiality and data integrity while auditing legal records, dispositions, and court orders in full compliance with Michigan Court Rules and IV-D background standards
Frequently designated to fulfill supervisory responsibilities, managing high-volume queues, resolving complex case escalations, and guiding team performance.
Manage difficult conversations, and deal with a diverse population while explaining strict judicial procedures warrants or court appearances clearly to the public.