Experienced healthcare professional with a strong focus on team collaboration and achieving results. Offers comprehensive care management to optimize patient outcomes. Adaptable to changing needs and provides reliable support. Skilled in patient advocacy, care coordination, and resource management, with a compassionate approach that fosters trust and respect.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Chronic Kidney Disease Care Manager
University of California, Davis Health System
12.2021 - Current
Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal health outcomes.
Provide clinical consultation in collaboration with nephrologists, including lab and symptom review, education, and support via telehealth to patients, family, and caregivers throughout their disease process
Educated clients and families on community resources, treatment options and health care services to better manage conditions.
Served as a liaison between patients, families, physicians, insurance providers, and other healthcare professionals for seamless care coordination efforts.
Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
Coordinated pre-dialysis planning, access planning, and referrals for kidney transplant evaluation and follow up.
Collaborated with the Office of Population Health, IT, and other quality improvement specialists in creating a system to monitor high-risk CKD patients that is now serving as the model for other chronic disease management programs in the university's health system.
Instrumental in growing the CKD Case Management program from a pilot of 24 patients at date of hire to over 175 year-to-date, excluding several dozens of successful program graduates.
Clinical Nurse Lead - Healthy Davis Together COVID Vaccine and Testing Clinic
University of California, Davis Health System
03.2021 - 12.2021
Provide oversight and administration of vaccinations at onsite, satellite, temporary, or off-site vaccination clinics.
Administer Covid vaccinations to dozens of patients daily and monitor for patient reactions.
Responded to patient emergencies to provide prompt and correct intervention
Ensure effective workflow by assigning specific tasks for each nurse, coordinating with admin staff, evaluating situations, and redirecting staff as needed.
Coordinate with vaccine supply lead regarding daily dose requirements and provide support in monitoring storage temperature requirements.
Facilitate education activities, including evidence-based practice project implementation, nursing competency development, and nursing simulation activities.
Provide clinical consultations and health education via telehealth to patients who test positive for Covid-19 using current CDC, State, and County guidelines.
Maintained strong working relationships with physicians and ancillary staff, fostering a collaborative approach to patient care delivery.
Home Therapies RN
WellBound of Vallejo
02.2020 - 03.2021
Educated and trained patients to perform their own dialysis safely at home based on policies and procedures.
Managed care from admission to discharge, including patient assessments, care planning, health education, and discharge support.
Administered medications accurately and safely, reducing medication errors and adverse reactions.
Monitored patients’ lab results and communicated abnormalities with the nephrologist.
Planned, implemented, and evaluated patient's care with the interdisciplinary team and referred them to necessary departments.
Educated patients, families, and caregivers on diagnosis and prognosis, treatment options, disease process, and management, and lifestyle options.
RN Clinical Coordinator/Educator
DaVita, Inc (Stat Acutes)
05.2008 - 02.2011
Developed, implemented, and evaluated training materials and programs to ensure that clinical learning and competency needs were met.
Oversaw quality assurance programs to enhance performance and consistently achieve superior care standards.
Identified nurse and staff training needs and devised training programs to close gaps.
Reviewed new policies and procedures, made appropriate facility-specific changes upon discussion with facility management, and submitted them for approval.
Assisted in training dozens of new Acute Dialysis RNs on best practices, policies, and procedures to ensure consistent quality of care across the team.
Reviewed clinical issues with clinical managers and facility administrators.
Developed and maintained facility's CRRT program.
Responsibilities included but were not limited to: training acute hemodialysis RNs in CRRT using NxStage System One, coordinating with contract hospitals in training for ICU RNs, on-site review, and providing bedside and/or phone support for CRRT trained dialysis and ICU RNs, maintaining clinical competencies of hemodialysis and ICU RN by providing review classes and hands-on practice as needed.
Reviewed treatment records as part of monthly Acute CQI Process and developed plans to ensure that quality care is provided to patients.
Served as a clinical resource for acute dialysis nurses and patient care technicians.
Wrote and implemented facility-specific policies and procedures.
Acute Dialysis RN
DaVita, Inc (Stat Acutes)
10.2000 - 05.2006
Collaborated with interdisciplinary healthcare teams to develop comprehensive treatment plans for patients requiring acute dialysis.
Performed renal replacement treatments to patients in hospital settings (hemodialysis, peritoneal dialysis, and CRRT).
Collaborated with nephrologists to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Demonstrated ability to advocate for and protect patient health, safety, and rights.
Provided compassionate care to patients experiencing anxiety or discomfort during dialysis procedures, fostering a positive environment for healing.
Education
Bachelor of Science - Nursing
St. Paul College of Manila
Manila, Philippines
03.1993
Skills
Case assessments
Clinical documentation
Service coordination
Care planning
Referral management
Resource utilization
Treatment management
Patient & family education and support
Medication reviews
Outcome assessment
Multidisciplinary team collaboration
Process improvement
Certification
Collaborative Institutional Training Initiative, Completed, Good Clinical Practice for Clinical Trials with Investigational Drugs and Biologics (ICH Focus) and Clinical Research Coordinator Foundations (training in progress)
Basic Life Support (BLS), Current
Prior CNN Certification, Re-certification in process
Degree
BSN RN
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Chronic Kidney Disease Care Manager
University of California, Davis Health System
12.2021 - Current
Clinical Nurse Lead - Healthy Davis Together COVID Vaccine and Testing Clinic
Ambulatory Operations Project Policy Analyst 3 at University of California, Davis Health SystemAmbulatory Operations Project Policy Analyst 3 at University of California, Davis Health System
Billing & Collections Supervisor II at University of California, Davis Health SystemBilling & Collections Supervisor II at University of California, Davis Health System
Director, Labor Relations at UNIVERSITY OF CALIFORNIA, SAN DIEGO HEALTH SYSTEMDirector, Labor Relations at UNIVERSITY OF CALIFORNIA, SAN DIEGO HEALTH SYSTEM