Summary
Overview
Work History
Education
Skills
Certificationsandlicensures
Timeline
Generic

Gretel McDaniel

Jupiter,FL

Summary

Well-qualified, Registered Nurse with a solid background in Family Practice, Case Management, Remote Patient Monitoring and Geriatrics driven to use clinical expertise to secure a position in remote Remote Patient Monitoring and Chronic Care Management

Overview

24
24
years of professional experience

Work History

Chronic Care Manager/ Remote Patient Monitoring RN

Cadence Health
04.2023 - Current


  • Managed over 100 complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes
  • Educated clients and families on community resources, treatment options and health care services to better manage conditions.
  • Assessed clients and developed plans to meet needs.
  • Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
  • Communicated with healthcare providers to facilitate continuity of care.
  • Promoted patient self-management by providing education on chronic condition management and healthy lifestyle choices.
  • Monitored patient progress closely, adjusting care plans as needed to promote ongoing improvement.
  • Utilized electronic health records systems proficiently for efficient documentation of clinical information according to regulatory standards.
  • Improved patient satisfaction with empathetic communication and attentive follow-up on care plans.
  • Streamlined care management processes, leading to more efficient patient care coordination.
  • Implemented patient education programs, increasing patient engagement in their health management.
  • Assisted with Remote Patient Monitoring (RPM) of vital signs for over 25,000 patients.
  • Communicating with patients with abnormal vital signs to assess for concerning symptoms needing intervention
  • Provided crisis intervention services when necessary by assessing risk levels promptly addressing safety concerns collaboratively with the treatment team.
  • Reduced hospital readmission rates by providing comprehensive discharge planning and follow-up support.
  • Enhanced patient care by developing and implementing individualized care plans.

Chronic Care Manager/Transitional Care Manager

Premier Family Health
06.2019 - 03.2023
  • Established and implemented Chronic Care Management program for recently discharged and high-risk patients for targeted disease management to reduce inpatient admissions in Primary Care office of 30,000 patients
  • Weekly contact with patients to ensure home safety, and proper medical management to prevent harm, injury or readmissions
  • Transitional Care Management of patient discharges and/or ED visits
  • Collaborated with Abbott Labs to create in-office program for Freestyle Libre, with remote patient monitoring using continuous glucose monitoring systems on over 150 patients
  • Provided crisis intervention services when necessary by assessing risk levels promptly addressing safety concerns collaboratively with the treatment team.
  • Communicated with healthcare providers to facilitate continuity of care.
  • Monitored patient progress closely, adjusting care plans as needed to promote ongoing improvement.
  • Reduced hospital readmission rates by providing comprehensive discharge planning and follow-up support.
  • Utilized electronic health records systems proficiently for efficient documentation of clinical information according to regulatory standards.
  • Leveraged technology to enhance care coordination, resulting in more timely and effective interventions.

Clinical Coordinator/ Triage Nurse

Monadnock Community Hospital
06.2012 - 06.2019
  • Triage approximately 70 incoming primary care/family practice calls from patients
  • Transitional Care Management of patients discharged from hospital or rehab
  • Developed clinical protocols and procedures for office.

Staff Nurse

Genesis Healthcare
05.2011 - 06.2012
  • Floor nurse in Skilled Nursing, memory care, and long-term care facility, providing medication administration and wound care, ordering medication refills, and supplies for approximately 40 patients per shift
  • Collaborate care with therapy departments and hospice/palliative care services.
  • Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
  • Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
  • Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
  • Reduced medication errors through meticulous charting and double-checking dosages.

Lead Pharmacy Technician

Rite Aid Pharmacy
06.2000 - 06.2011
  • Read and interpret written, faxed and electronic prescriptions
  • Enter prescriptions to dispensing system, count and label prescriptions
  • Answering customers questions regarding prescriptions or over the counter items.
  • Supervised 5 pharmacy technicians and coordinated day-to-day assignments.

Education

Associates Degree Nursing -

Rivier University
01.2012

Skills

  • Primary Care
  • Self Motivated
  • Triage
  • Time Management
  • Discharge Planning
  • Analytical Thinking
  • Case Management
  • Problem Solving
  • ICD-10 & HCPCS Code
  • Care Planning
  • Case assessments
  • Clinical Documentation
  • Medication reviews
  • Medical chart documentation
  • ADL support
  • Resource Utilization
  • Vital Sign Monitoring
  • HIPAA Guidelines
  • Records Management
  • Patient education and counseling
  • Patient Care Assessment
  • Resource Allocation
  • Medicare Compliance
  • Patient Safety
  • Immunizations
  • Records Maintenance

Certificationsandlicensures

  • Registered Nurse, Florida, compact license, Expires 7/2026
  • BLS
  • CPR

Timeline

Chronic Care Manager/ Remote Patient Monitoring RN

Cadence Health
04.2023 - Current

Chronic Care Manager/Transitional Care Manager

Premier Family Health
06.2019 - 03.2023

Clinical Coordinator/ Triage Nurse

Monadnock Community Hospital
06.2012 - 06.2019

Staff Nurse

Genesis Healthcare
05.2011 - 06.2012

Lead Pharmacy Technician

Rite Aid Pharmacy
06.2000 - 06.2011

Associates Degree Nursing -

Rivier University
Gretel McDaniel