Sherry Briggs

• When I was hired with The Bank of New York in August 1995 I went through training to be in the Funds Control area of the Bank where I worked for 2 years.

I then received additional training for the wire transfer investigations area and was transferred to the Domestic wire transfer Investigations area. I worked in the Domestic wire transfer area for several years.

I was then asked to transfer to the Fraud wire transfer area of the bank which I had been working in when I was advised that I was being let go due to layoffs.

• Through BNY’s system I worked on wire transfers helping to find a resolution to the issue the client had sent using a message system.

• Most recently in the Fraud Wire transfer area I worked with clients/banks to try to recover fraudulent funds.

• I ran daily reports for management and clients using excel.

• Clients would call me directly to help them resolve any wire transfer issue they had.

• Worked daily with management on issues where the client needed our help.

• I have received Perfect attendance and Customer Service awards.

• I worked in a production environment with being a senior investigator was asked to complete 120% weekly.