Detail-oriented administrative professional excels in compliance and financial analysis, ensuring adherence to federal regulations while enhancing operational efficiency. Proven track record of supervising teams, streamlining processes, and effectively addressing student inquiries. Committed to continuous improvement and fostering professional development among staff.
Overview
24
24
years of professional experience
Work History
Assistant Director of Student Financial Services
Massachusetts College of Liberal Arts
North Adams, USA
01.2024 - Current
Reviewed and verified compliance documentation to ensure adherence to federal and state regulations, safeguarding institutional integrity.
Conducted financial aid reviews and awarded funds based on federal information.
Maintained accurate records and produced financial aid packages.
Monitored academic progress for all student aid maintaining compliance.
Supervised and evaluated staff performance, fostering professional development and enhancing service delivery.
Served as a resource for students and families, addressing questions and concerns effectively.
Managed records to ensure availability and clear communication.
Administrative Assistant II, in Academic Affairs
Massachusetts College of Liberal Arts
North Adams, USA
01.2015 - 01.2024
Coordinated with Human Resources to implement a new hiring process, streamlining the onboarding experience for new faculty.
Facilitated partnership between the Academic Affairs and Faculty members.
Designed and implemented new forms to increase efficiency and improve workflow.
Contributed to creation of new data system, ensuring accurate and up-to-date information while enhancing attention to detail.
Conducted detailed analysis each semester to support maintenance of a financially responsible faculty budget.
Implemented a new system that processes and updates financial records.
Perform daily maintenance and updates to continually changing data to maintain accuracy.
Locate discrepancies in the compensation process resulting in cost savings for the college.
Supported Academic Affairs by completing administrative tasks.
Provide direct supervision of staff and yearly reviews.
Administrative Assistant to the new Vice Provost of Institutional Equity & Belonging.
Police Sergeant
Town of Clarksburg Police Department
Clarksburg, USA
01.2010 - 01.2017
In law enforcement for approximately 25+ years.
When promoted to sergeant was tasked with data collection and record keeping for the department.
Coordinated and processed all employees' tests to maintain the federal computer system (CJIS/LEAPS) requirements.
Maintained detailed records on employee prior training, or upcoming training to maintain state required certification.
Adhered to strict federal requirements to maintain CJIS (Criminal Justice Information System) certification.
Point person with the Registry of Motor Vehicles and processed all moving or parking violations.
Implemented an information sharing system to ensure officer safety.
A large part of being in law enforcement is having a strong problem-solving ability.
Worked well in a team setting, provided support, guidance and leadership when needed.
Approached all situations with a 'lead by example' philosophy.
Updated employees training records and evaluations.
Report writing.
File and Records Management.
Community Relations.
Student Affairs Information Booth Supervisor and Campus Police Clerk
Massachusetts College of Liberal Arts
North Adams, USA
01.2013 - 01.2015
Supervised student employees and coordinated work schedules to ensure consistent coverage of the information booth.
Monitored employees to uphold high standards of customer service and professionalism.
Conducted training for new student employees, equipping them to handle various situations effectively.
Immediate supervisor for student employees at the Information Booth.
Adhered to strict federal requirements to maintain CJIS certification.
Acted as liaison for CJIS matters in Public Safety Department, facilitating communication and adherence to standards.
Immediate supervisor for student employees at the Information Booth.
Campus Police Officer
Massachusetts College of Liberal Arts
North Adams, USA
01.2002 - 01.2013
Coordinated security efforts for large on-campus events including concerts, graduation, and guest lectures; ensuring safety for participants.
Worked closely with event organizers on required security measures.
Engaged daily with students, faculty, and staff to foster a safe and communicative campus environment.
Provided security and safety to school staff and students.
Enforced the rules and laws governed by federal, state, and local agencies.
Maintained strict adherence to guidelines to uphold safety standards.
Conducted investigations and reported incidents, gathering evidence and interviewing witnesses to determine actions.
Processed citation and traffic violation paperwork while liaising with outside agencies to maintain compliance and enhance inter-agency communication.
Defensive Tactics Instructor for MCLA Campus Police.
Education
Bachelor of Science - Interdisciplinary Studies, Business Administration Concentration
Massachusetts College of Liberal Arts
North Adams, MA
05-2016
Skills
Financial analysis and reporting
Budget preparation and monitoring
Financial compliance
Payout management
Database management
Records management
Administrative experience
Microsoft Office suite
Schedule management
Supervisory skills
Leadership skills
Conflict resolution
Affiliations
Former No Paws Left Behind Animal Shelter Board Member
Timeline
Assistant Director of Student Financial Services
Massachusetts College of Liberal Arts
01.2024 - Current
Administrative Assistant II, in Academic Affairs
Massachusetts College of Liberal Arts
01.2015 - 01.2024
Student Affairs Information Booth Supervisor and Campus Police Clerk
Massachusetts College of Liberal Arts
01.2013 - 01.2015
Police Sergeant
Town of Clarksburg Police Department
01.2010 - 01.2017
Campus Police Officer
Massachusetts College of Liberal Arts
01.2002 - 01.2013
Bachelor of Science - Interdisciplinary Studies, Business Administration Concentration