Sherry Donaldson
Gouverneur
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Overview
26
26
years of professional experience
1998
1998
years of post-secondary education
Work History
Delivery Driver
Campbell's Snacks
1250 York St. PO Box 6917 Hanover PA 17331
12.2024 - Current
- Operated delivery vehicle to transport products efficiently and safely.
- Loaded and unloaded merchandise following safety guidelines and protocols.
- Maintained accurate delivery logs to ensure accountability and compliance.
- Provided excellent customer service during product drop-offs at various locations.
- Followed all traffic laws to ensure safe transportation of goods on the road.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Delivery Driver
Wise Potato Chips
Berwick
08.2024 - 12.2024
- Delivered products to retailers efficiently and safely across designated routes.
- Maintained accurate delivery logs and ensured compliance with company policies.
- Communicated with dispatchers to coordinate timely deliveries and resolve issues.
- Loaded and unloaded products, ensuring proper handling to prevent damage.
- Assisted in training new drivers on delivery protocols and safety standards.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Accounts Receivable Clerk
Gillees Napa
La Fargeville
08.2017 - 08.2024
- Processed customer invoices accurately and efficiently.
- Managed payment collections to ensure timely cash flow.
- Maintained detailed records of accounts and transactions.
- Assisted in resolving customer billing inquiries promptly.
- Utilized accounting software for data entry and reporting.
- Reconciled accounts to identify discrepancies or issues.
- Monitored accounts receivable report, checking for late, delinquent, or missing invoices, and payments.
- Reconciled daily cash receipts with bank deposits.
- Assisted in month-end closing activities such as preparing journal entries, reconciling accounts, and creating financial reports.
- Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
- Updated vendor files with new contact information or changes in payment terms upon request.
- Prepared monthly statements for customers and sent out reminder notices when necessary.
- Reviewed all incoming payments for accuracy before posting them into the general ledger system.
- Generated weekly aging reports to track overdue payments from clients and followed up accordingly.
- Researched customer billing issues and resolved problems to facilitate receipt of overdue monies and promote good customer relationships.
- Worked closely with internal teams to resolve customer billing and payment issues.
- Generated monthly statements for accounts receivable operations.
- Prepared monthly statements for accounts receivable operations.
- Processed new customer forms to set up accounts in system.
- Kept accounts receivable tracking database current with relevant client information, collection, and billing progress and program changes.
- Implemented payment reminder system to decrease outstanding receivables.
Ward Clerk
Community Heathcare of the North County
Canton
10.2012 - 08.2017
- Managed patient records and ensured data accuracy in electronic health systems.
- Coordinated appointment scheduling and communicated changes to patients and staff.
- Assisted medical staff by preparing charts and providing necessary documentation.
- Handled incoming phone calls, directing inquiries to appropriate departments efficiently.
- Maintained inventory of office supplies and ordered materials as needed.
- Facilitated communication between departments to enhance patient care coordination.
- Implemented filing systems for medical records, improving accessibility for staff.
- Maintained patient records including medical histories, test results, medication lists and other related information.
- Performed clerical duties such as typing, data entry, scanning and filing documents.
- Managed daily operations of the ward including ensuring that all necessary equipment was available.
- Ensured accuracy of all patient information entered into electronic health record system.
- Tracked lab results, radiology images and other diagnostic tests requested by physicians.
- Worked in high-volume department to answer telephone calls and route connections to appropriate departments or staff.
- Processed referrals from primary care providers when needed.
- Collaborated with healthcare team members on various projects such as developing new policies or procedures.
- Ensured compliance with HIPAA regulations when handling patient information.
- Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
- Scheduled and confirmed patient appointments for diagnostic, surgical, and consultation services.
- Provided patient information to facilitate timely admissions and discharges.
- Compiled physical and digital documents, charts, and reports.
- Communicated with management to facilitate efficient unit operation.
- Managed confidential information with discretion and in accordance with HIPAA guidelines.
- Compiled and filed medical reports, charts, and correspondence.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Communicated with patients with compassion while keeping medical information private.
- Routed laboratory or diagnostic results to appropriate staff.
Purchasing Associate
EJ Noble Hospital
Gouverneur
10.1999 - 10.2013
- Managed purchasing processes for medical supplies and equipment.
- Coordinated with vendors to negotiate pricing and delivery schedules.
- Reviewed purchase orders for compliance with hospital standards.
- Collaborated with departments to identify procurement needs.
- Maintained accurate records of purchases and contracts.
- Reviewed purchase orders and invoices for accuracy.
- Worked closely with other departments to identify procurement needs.
- Processed returns from vendors when necessary.
- Organized inventory records and maintained accurate documentation of purchases.
- Verified pricing, quantity, and quality of goods received.
- Communicated with vendors regarding product availability, price changes, and delivery issues.
- Prepared purchase orders and sent to distributors and suppliers.
- Verified warehouse received accurate and timely inventory by regularly consulting database.
- Reviewed purchase orders for accuracy and compliance with company policies.
- Managed inventory levels to meet production needs while minimizing excess stock.
- Reviewed and approved vendor invoices.
Education
Gouverneur High School
Gouverneur, New yoekSkills
- Route optimization
- Delivery logistics
- Vehicle maintenance
- Inventory management
References
References available upon request.
Timeline
Delivery Driver
Campbell's Snacks
12.2024 - Current
Delivery Driver
Wise Potato Chips
08.2024 - 12.2024
Accounts Receivable Clerk
Gillees Napa
08.2017 - 08.2024
Ward Clerk
Community Heathcare of the North County
10.2012 - 08.2017
Purchasing Associate
EJ Noble Hospital
10.1999 - 10.2013
Gouverneur High School