Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Sherry Fisher

Edwardsville,IL

Summary

With 6 years of successful work-from-home experience, I have demonstrated self-drive and dependability, excelling as both an individual contributor and a team player. My problem-solving and organizational abilities have been honed through hard work and experience, enabling me to adapt and thrive in the dynamic Financial Industry. Alongside excellent communication, time management, and computer skills, I am a detail-oriented individual with a strong desire to utilize my analytical and problem-solving skills to achieve goals. Recognized by peers for my hard work, I consistently contribute to helping companies reach their objectives. Additionally, my office administration experience has allowed me to provide precise and dedicated support to branch operations. With strong organizational and multitasking skills, I maintain efficient office workflows while fostering positive client interactions and collaborating effectively with team members.

Overview

12
12
years of professional experience
1
1
Certification

Work History

On-Call Branch Office Administrator

Edward Jones
08.2024 - Current
  • Contributed to branch success with timely completion of relevant administrative tasks, such as data entry and correspondence management.
  • Contribute to a productive work environment by maintaining open lines of communication with team members and management.
  • Update client records accurately, maintaining up-to-date profiles that facilitated efficient service delivery from financial advisors.
  • Maintain strong relationships between financial advisors and clients by facilitating regular communication and updates on account statuses.
  • Demonstrate adaptability by effectively handling diverse responsibilities within an on-call capacity, ensuring seamless branch function during staff absences or peak periods.

OFC SPECIALIST

Cornerstone Home Lending
12.2015 - 01.2023
  • Checked and double-checked the details of loan applications and closing documents
  • Consulted with outside vendors to identify and resolve loan closing issues
  • Gathered and organized documents such as title abstracts, insurance documents, loan files, and tax records
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Reviewed closing paperwork for confirmation of adherence to federal and state regulations.
  • Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
  • Verified client income, credit reports, and other information to prepare documents for underwriting
  • Ensured that all privacy and security requirements, as well as federal laws governing loans, were met.
  • Filed completed packages in a timely manner
  • Provided quick turnaround times to keep up with the fast-paced schedule
  • Was in charge of any conditions that were sent from the underwriting departments.
  • Researched loan documents and regulations to ensure compliance with all federal, state, and local laws.
  • Monitored loans within pipeline to prevent delays or interruptions.

LOAN PROCESSOR

Security National Mortgage Company/ Network Funding
11.2012 - 12.2015

Education

Associate of Arts - Education

Houston Community College
Houston, TX

Skills

  • Skilled in verifying data integrity
  • Facilitating client interactions
  • Client communication skills
  • Clear and articulate speaking
  • Identify and correct documentation inaccuracies
  • Skilled in value assessment techniques
  • Expert in organizing appointments
  • Skilled in managing workflows
  • Calendar management

Accomplishments

  • Successfully closed an average of 40 loans per month.
  • Recognized by customers and loan officers for expedient and effective service.
  • Updated and maintained company database to reflect current and accurate client records for more than 100 accounts.

Certification

Completed all learning plans, including online courses, activities and knowledge checks.

Timeline

On-Call Branch Office Administrator

Edward Jones
08.2024 - Current

OFC SPECIALIST

Cornerstone Home Lending
12.2015 - 01.2023

LOAN PROCESSOR

Security National Mortgage Company/ Network Funding
11.2012 - 12.2015

Associate of Arts - Education

Houston Community College
Sherry Fisher