Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sherry Hernandez

Lubbock

Summary

Dynamic Event Coordinator with a proven track record at Three Rivers Casino Resort, excelling in event planning and customer service. Recognized for innovative problem-solving and attention to detail, consistently enhancing guest experiences. Adept at collaborating with teams to deliver successful events while maintaining clear communication and adaptability under pressure.

Overview

22
22
years of professional experience

Work History

Event Coordinator

Three Rivers Casino Resort
Florence
05.2023 - 12.2024
  • Designed event themes and coordinated decorations, audio and visual equipment, and promotional materials to enhance event atmosphere.
  • Managed safe and smooth food delivery at banquets, conferences and social events.
  • Completed day-to-day duties accurately and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Assisted with customer requests and answered questions to improve satisfaction.

Commission Sales Associates

Sears Department Store
Fresno
06.2003 - 04.2013
  • Managed online store presence by creating content for website pages and social media posts.
  • Learned and persuasively presented features and benefits of appliances and kept abreast of latest product improvements.
  • Answered store and merchandise questions and led customers to wanted items.
  • Encouraged purchase of warranty programs when buying appliances, helping boost overall sales.
  • Provided product information and pricing to customers.
  • Replenished stock levels when necessary to maintain adequate supply.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Resolved customer complaints regarding product performance or service issues.

Education

GED -

Fresno High School
Fresno, CA
05-1985

Skills

  • Event planning
  • Customer service
  • Problem solving
  • Attention to detail
  • Team collaboration
  • Conflict resolution
  • Clear communication
  • Creativity and adaptability

Timeline

Event Coordinator

Three Rivers Casino Resort
05.2023 - 12.2024

Commission Sales Associates

Sears Department Store
06.2003 - 04.2013

GED -

Fresno High School

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Sherry Hernandez