Sherry Hoyer
Homestead of Creston
Creston,IA
1
Certification
30
years of professional experience
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Work History
Activity Director
1 Year 1 Month- Developed resident activity calendars tailored to interests, abilities, and care plans to enhance engagement.
- Tracked participation, resident preferences, and activity progress in records to inform future programming.
- Partnered with nursing staff to modify programs based on evolving needs and mobility levels, ensuring inclusivity.
EVS Supervisor/CMA/CNA
1 Year 9 Months- Clarified goals and expectations to improve trainee outcomes.
- Collaborated with team members to increase overall workplace efficiency.
- Trained staff on infection control procedures and safe use of cleaning chemicals to ensure compliance and resident safety.
- Maintained three budgets for departments in line with supplies to be able to manage tasks at hand.
General Manager in Training/Night Auditor
1 Year 3 Months- Managed staff duties through task assignment and delegation to ensure operational efficiency.
- Demonstrated attention to detail by meticulously organizing files and documents.
- Oversaw staff duties by assigning tasks and delegating responsibilities to ensure smooth operations.
- Balanced daily revenue reports and identified discrepancies to maintain precise financial records.
- Directed daily operations to maintain service standards, safety compliance, and consistent team performance.
USPS Clerk
3 Years 6 Months- Managed daily operations in RMPO office, delivered mail to customers on rural route and Po Box section.
Owner/Operator
21 Years 3 Months- Owned and operated in-home daycare, providing a safe and nurturing environment for children. Registered with the state and participated in the food program, achieving approval for up to 16 kids with assistance. Managed financial records for daycare operations, Maintained cleanliness of daycare facilities, Facilitated communication between parents and staff.
- Enforced health, safety, and sanitation standards across classrooms, kitchens, and play areas to ensure compliance with regulations and promote child well-being.
- Oversaw budgeting, supply purchasing, and operational planning to effectively meet day-to-day business needs and maintain operational continuity.
Education
Associate in Arts (AA) - General Studies
High school diploma
Skills
Telephone communication
Cleaning Experience
Night Audit
Customer service
Guest service management
Guest Relations Experience
Administrative Experience
Sanitation practices
Facility Coordination
Leadership
Interpersonal communication
Communication skills
Host/Hostess
Certification
- CNA/CMA
- Accident & Health Insurance License - Iowa
- Life Insurance License - Iowa
Timeline
Activity Director
Homestead of Creston
10.2025 - CurrentRead More
EVS Supervisor/CMA/CNA
Great River Care Center
01.2024 - 10.2025Read More
General Manager in Training/Night Auditor
AmericInn
08.2022 - 11.2023Read More
USPS Clerk
Post Office USPS
02.2019 - 08.2022Read More
Owner/Operator
Sherry's Care Daycare
03.1997 - 06.2018Read More
South Sioux Senior High School
High school diploma
Read More
DMACC
Associate in Arts (AA) from General Studies
Read More
Groups
Blue Star Chapter, President of Iowa, 2015-09, 2019-08, Coordinator for the Mom group of military services in Iowa. I worked with the recruiters and parents of active and veteran military men and women. Headed up care packages and shipped over 250 boxes per year overseas for the deployed service men and women.
Personal Information
Work Permit: Authorized to work in the US for any employer