Sherry Jackson

• Supervised cash application processes to ensure accurate payment postings.
• Coordinated with billing departments to resolve payment discrepancies, ensuring timely adjustments and accurate records.
• Managed daily cash reconciliation, safeguarding financial integrity through meticulous accuracy checks.
• Trained staff on cash application procedures and best practices.
• Implemented process improvements to enhance cash handling efficiency.
• Monitored and reviewed the daily work of the cash application staff to ensure accuracy and timeliness.
• Researched unapplied payments from customers according to established guidelines.
• Analyzed customer accounts to resolve discrepancies between payments received and invoices due.
• Ensured timely posting of all incoming payments into the accounting system.

Executed daily cash posting tasks with precision to ensure financial accuracy.

• Trained new cash posting employees to ensure operational readiness.
• Posted payments from all insurance carriers accurately and promptly.
• Assisted manager in troubleshooting and resolving operational challenges to maintain workflow continuity.

• Processed cash payments for patient accounts, ensuring accuracy and efficiency to maintain financial integrity.
• Utilized electronic health record systems to update patient financial information.
• Trained new staff on cash posting procedures and best practices.
• Collaborated with insurance companies to verify payment statuses and resolve appeals, enhancing reimbursement processes.
• Posted payments from all Medicaid payers accurately to patient accounts.
• Sent overpayment and recoupment requests to carriers.
• Assisted cash posters with posting payments from multiple insurance carriers during high-volume periods to ensure timely account updates.
• Supported manager in completing essential tasks and duties.

• Processed insurance claims for patient services at regional medical center, contributing to timely reimbursements.
• Communicated with insurance companies to resolve billing inquiries and discrepancies, enhancing claim accuracy.
• Monitored claims status to ensure timely processing and reimbursement, reducing delays in payments.
• Maintained patient records in electronic health record system accurately.

• Managed daily office operations for a leading chiropractic practice.
• Coordinated patient scheduling and maintained appointment calendars to optimize patient flow.
• Handled billing inquiries and processed insurance claims promptly.
• Trained new staff on office procedures and patient care protocols.
• Implemented filing systems for patient records, enhancing compliance and organization.
• Answered phone calls, responded to emails, routed mail and coordinated courier services.
• Managed payroll
• Organized and compiled financial records to streamline quarterly tax submissions.
• Assisted Dr. with Pre Adjustment treatments and checked patient vitals