Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sherry Jenkins

Wichita,KS

Summary

Dynamic retail professional with extensive experience in customer service and operations management at Shoe Dept. Encore. Proven ability to enhance customer satisfaction and streamline processes, leveraging strong problem-solving skills and effective cash control. Recognized for fostering positive relationships and maintaining a clean, organized environment, driving repeat business and operational excellence.

Overview

19
19
years of professional experience

Work History

Store Manager

Shoe Dept. Encore
03.2011 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.

Sales Associate

Family Dollar
02.2010 - 03.2011
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Assistant Manager

McDonald's
11.2008 - 01.2010
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Assistant Manager

Petes Gas Station
12.2006 - 11.2008
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Education

High School Diploma -

Waverly High School
Waverly, OH
05-1996

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization

Timeline

Store Manager

Shoe Dept. Encore
03.2011 - Current

Sales Associate

Family Dollar
02.2010 - 03.2011

Assistant Manager

McDonald's
11.2008 - 01.2010

Assistant Manager

Petes Gas Station
12.2006 - 11.2008

High School Diploma -

Waverly High School

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