Sherry Knappenberger

shift lead. paperwork,providing exceptional customer service, cashiering, stocking,customer safty,

• Trained new personnel regarding company operations, policies and services.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
• Increased efficiency and team productivity by promoting operational best practices.

• Enhanced project timelines by collaborating effectively with team members on various tasks.
• Strengthened workplace safety culture by actively participating in safety meetings and trainings.
• Organized materials, tools, and equipment to supply team members.
• Utilized construction tools and machinery to effectively complete job site projects.
• Improved worksite efficiency by maintaining clean and organized work areas.
• Cleaned and maintained tools, equipment and worksites.
• Performed general housekeeping and cleaning tasks.
• Upheld company reputation for quality workmanship through dedication to best practices within the laborer role. plowed snow, road work, mowed grass, weedeated, cut trees, ran back hoe,salt trucks,cleaned township building,painted,

• Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
• Implemented effective inventory management strategies to reduce waste while maintaining sufficient stock levels of salon products.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
• Counted and documented opening and closing cash amounts daily.
• Mixed pigments and used proper techniques to achieve desired color.