Experienced with overseeing escrow transactions and coordinating with clients. Utilizes organizational abilities and attention to detail to ensure compliance and smooth transactions. Strong understanding of document management and communication skills.
Work History
Escrow Coordinator
9 Years 5 Months
ALLIED SOLUTIONS | 03.2017 - Current
Make phone calls to agents or agencies to obtain declarations page, invoice bill, and update mortgagee clause address if needed
Post escrow transactions and renewal declarations page ensuring compliance with legal and regulatory requirements
Review documents for accuracy, completeness, and adherence to company policies
Work the cancel non pay queue when needed
Work the new policy report when needed
Work the needs QC queue when needed
Complete Excel spreadsheets daily
Help other departments within the company when needed
Meet deadlines within SLA
Answer any questions within the company regarding borrower's accounts
Mortgage Solutions Specialist
10 Years 4 Months
ALLIED SOLUTIONS | 04.2016 - Current
Make phones calls to the agents or agencies to get the declarations page, invoice bill, and update mortgagee clause address if needed
Work the process report daily
Post the escrow payment to the loan
Update the renewal term information to the loan
Event Coordinator
3 Years 2 Months
SILVER LEAF RESORTS | 07.2012 - 09.2015
Assist in all promotional marketing events
Make phone calls to the vendors to get the event information
Complete the required documents needed for the shows to reserve your booth
Send the payments to the vendors to reserve the booth
Follow up with the vendors to get the event detail information to send to the employees and managers
Sales Agent
2 Months
GREEN MOUNTAIN ENERGY | 05.2012 - 07.2012
Present green mountain electricity to customers in retail and event booths
Meet with customers to choose pollution free electricity to their homes
Approach customers with energy, drive, and enthusiasm
Motivate and assist other team members with selling and closing techniques
Customer Service BPS Representative 1
4 Years 7 Months
TAG A PEROT SYSTEMS COMPANY | 03.2004 - 10.2008
Review new applications for accuracy and completeness
Work under deadlines to reach the new business standards
Make sure all the requirements are met before policy is sent to the owner
Answer questions regarding the annuity products to clients
Medical Records Specialist
3 Years 8 Months
EAR, NOSE, THROAT, AND SPECIALITIES | 07.2000 - 03.2004
Filed confidential information in the medical charts
Copied and mailed records to authorized receivers
Faxed documents to appropriate clinics
Retrieved and organized documents for physicians, nurses, and other staff members
Education
College Diploma - Office Technology
SOUTHEAST COMMUNITY COLLEGE | Lincoln, NE | 06-2000