Sherry Mccormac
Springfield,MO
Summary
Results-driven Sr. ECO Import Coordinator with expertise in import documentation and international trade compliance. Proven ability to optimize supply chain efficiency and enhance customs processes.
Overview
22
22
years of professional experience
Work History
Sr. ECO Import Coordinator
FedEx Logistics
Springfield MO
10.2018 - Current
- Coordinated import documentation to ensure compliance with regulatory requirements.
- Managed shipment schedules and inventory levels to optimize supply chain efficiency.
- Developed strong relationships with vendors to facilitate seamless communication and resolution of issues.
- Analyzed customs clearance processes, identifying bottlenecks and implementing improvement strategies.
Insurance Agent
Teletech
Springfield MO
10.2015 - 09.2018
- Developed comprehensive insurance policies tailored to client needs.
- Conducted thorough risk assessments to identify coverage gaps.
- Provided expert guidance on claims processes and policy benefits.
- Delivered exceptional customer service, resolving inquiries promptly.
Banquet and Restaurant Server
Hemingway's Restaurant
Springfield MO
04.2012 - 07.2015
- Delivered exceptional customer service by efficiently managing multiple tables during high-volume events.
- Coordinated with kitchen staff to ensure timely and accurate food delivery for banquet functions.
- Trained new servers on menu offerings, service standards, and restaurant procedures to enhance team performance.
- Implemented process improvements that streamlined service flow and reduced wait times for guests.
Banquet and Restaurant Server
Tower Club
Springfield MO
06.2007 - 03.2012
- Maintained cleanliness and organization of dining areas to uphold restaurant standards and guest satisfaction.
- Assisted in event setup and breakdown, ensuring adherence to client specifications and expectations.
- Resolved customer complaints promptly, enhancing overall dining experience and fostering repeat business.
- Monitored beverage inventory levels, assisting in ordering supplies to maintain optimal stock for services.
Assistant Manager and Restaurant Server
Country Kitchen Restaurant
Springfield MO
08.2004 - 04.2007
- Supervised daily operations, ensuring adherence to food safety and quality standards.
- Trained and mentored staff on customer service protocols and operational efficiency.
- Implemented inventory management system, reducing waste and improving stock accuracy.
- Developed scheduling strategies, optimizing labor costs while maintaining service levels.
Education
High School Diploma -
Reeds Spring High School
Reeds Spring MO05-1991
Skills
- Import documentation
- Shipping procedures
- Transportation management
- International trade compliance
Timeline
Sr. ECO Import Coordinator
FedEx Logistics
10.2018 - Current
Insurance Agent
Teletech
10.2015 - 09.2018
Banquet and Restaurant Server
Hemingway's Restaurant
04.2012 - 07.2015
Banquet and Restaurant Server
Tower Club
06.2007 - 03.2012
Assistant Manager and Restaurant Server
Country Kitchen Restaurant
08.2004 - 04.2007
High School Diploma -
Reeds Spring High School