Sherry Polson
South Weber,UT
Summary
Dedicated driver with expertise in vehicle operation, load securing, and safety compliance. Proven track record of timely deliveries and excellent customer relationship management.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Driver II
MedTrans
Salt Lake City, Utah
01.2025 - Current
- Operated delivery vehicles to ensure timely delivery of medical supplies.
- Followed safety procedures during all driving activities.
- Performed pre-trip inspections to verify load safety and confirm route details.
- Verified load security and distribution during transport, confirming cargo was secure and evenly distributed.
- Assisted in loading and unloading freight, ensuring efficient operations.
- Kept vehicles clean and completed routine maintenance checks.
- Stay in contact with dispatch for route changes and instructions.
- Joined training sessions on safe driving practices and defensive driving techniques.
UPS Driver
UPS
Salt Lake City, Utah
03.2019 - 10.2024
- Delivered packages safely and efficiently within designated routes.
- Operated tractor-trailer units for long-haul deliveries across multiple states.
- Collaborated with team drivers to ensure efficient route planning and execution.
- Communicated delivery schedules to customers, enhancing service experience and satisfaction.
- Maintained accurate logbooks of driving hours and vehicle conditions to comply with regulations.
- Adhered to federal regulations regarding hours of service and safety standards.
- Loaded and unloaded packages with hand trucks and conveyor systems to ensure timely processing.
- Maintained vehicle cleanliness and conducted routine safety inspections.
- Maintained accurate logs of deliveries to ensure compliance with regulations. of all deliveries and trips.
Service Planner III
Halliburton Energy Services
Vernal, Utah
03.2004 - 09.2019
- Developed service plans to optimize resource allocation, contributing to improved operational efficiency.
- Utilized planning software to track project timelines and manage workloads effectively.
- Resolved service-related issues by providing timely support and solutions to stakeholders.
- Developed procedures and processes to improve efficiency of service operations.
- Managed customer inquiries through phone and email, enhancing response times and customer satisfaction.
- Coordinated dispatch schedules to ensure timely deliveries and service.
- Utilized CRM systems to track customer interactions and resolve issues.
- Collaborated with team members to streamline communication processes, resulting in clearer information flow.
- Assisted in training new staff on operational procedures and customer service standards.
- Processed customer orders with attention to detail and accuracy. accurately to maintain service levels.
- Managed employee records and maintained confidentiality of sensitive information.
- Assisted in recruitment processes by scheduling interviews and coordinating candidate communications.
- Supported onboarding procedures by preparing training materials and new hire documentation.
- Coordinated employee benefits enrollment and responded to related inquiries promptly.
- Created documentation for service procedures to ensure compliance and consistency.
- Assisted in creating emergency response plans for various scenarios.
- Monitored compliance with government health and safety regulations.
- Provided guidance on safe work practices to employees at all levels of the organization.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified the needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Collaborated with cross-functional teams to streamline processes and achieve goals. to achieve goals.
Education
High School Diploma -
Ashley Valley Highschool
Vernal05-2002
Associate of Arts - Business Administration And Management
Uintah Basin Technology Centery
VernalSkills
- Vehicle operation
- Cargo securing
- Route planning
- Defensive driving
- Pre-trip inspection
- Safety compliance
- Client communication
Certification
- MedTrans Training Champion
Accomplishments
- Won Addict II Athlete Achievement of Excellence. This is a volunteer position as a recovery coach for those that have battle addictions.
Timeline
Driver II
MedTrans
01.2025 - Current
UPS Driver
UPS
03.2019 - 10.2024
Service Planner III
Halliburton Energy Services
03.2004 - 09.2019
High School Diploma -
Ashley Valley Highschool
Associate of Arts - Business Administration And Management
Uintah Basin Technology Centery